Service Technician, Tier 3 - Dallas, TX (Irving Blvd)

DescriptionAre you interested in providing top level customer service for a company that invests in the community as well as our employees? Do you want to work somewhere with a great culture and advancement opportunities? Bruckner Truck Sales is looking for hardworking, customer-focused individuals who want to be part of our growing team. WHO WE ARE Bruckner Truck Sales is one of the largest family-owned semi truck dealerships in the United States. We currently operate in multiple locations across 8 states, and we have over 1,000 team members. Since our beginning in 1932, we have believed in the value of hiring good people who are equally committed to providing a high level of customer service. The commitment extends throughout our network in every department, every day. In addition to being one of the largest and oldest Mack Trucks and Volvo Trucks parts, service, leasing & sales dealerships in the US, we also offer over 15 trailer brands and medium duty lines such as Hino, Isuzu, Fuso and Autocar trucks. Our used truck department stocks most major makes and models. Bruckners extensive vocational inventory includes mixers, dump trucks, roll-offs, hydrovacs, garbage trucks and other equipment. Our knowledgeable Finance & Insurance professionals are valuable resources for financing, insurance and purchased coverage needs. OUR CORE VALUES We act with Honesty and Integrity. We value our people and communities. We are customer focused. We do what it takes. WHAT WE OFFER Competitive Compensation Plans Paid Time Off and Holidays Excellent health, dental and vision plans Investments in Training & Development Generous 401(k) and Profit-Sharing Plan Tuition Assistance Program Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckners organization) Technician Student Loan Reimbursement Program Disability and Life Insurance Internal Promotion Opportunities Flexible Spending Account Health Club Reimbursement Family and Team Oriented Environment Employee Referral Bonus Engaging and Challenging Assignments Drug free workplaceJOB SUMMARY The technicians in Tier 3 must be able to complete diagnosis of any mechanical, electrical, or other various failures/breakdowns of a truck or its related equipment. This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clutches, brakes, electrical systems, and any other truck or related equipment adjustment/repairs. ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES Trained to use all tools of trade, including precision instruments and technical shop machines and diagnostic tools. Use previous and on the job training to read and understand technical publications, including on-line service software and service bulletins. He/she must be able to use information contained in them to do their own work and to assist others concerning the content. He/She will learn to determine usability of all component parts and must be able to list and order all needed parts using the dealer management system. Must be able to complete work accurately and timely as outlined in published time standards guidelines. Must be able to write and/or type a good description of all work performed on each individual repair using the dealer management system. Ability to perform all aspects of the job safely and in accordance with OSHA and Bruckners rules and regulations expressed and implied. Understands the importance of attendance and punctuality and how it directly impacts customer service. Is a good steward of company tools and resources. Achieves and maintains certifications as required by the company, the OEMs or by Federal Law. EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVEL P.M. Services Steam Clean P.D.I. Inspections Used Truck Inspections Wheel Seals Brake Adjustments Clutch Adjustments Pinion Seals Foundation brake replacement (shoes, drums, & hardware) Battery diagnoses & replacement U-joints Shocks Small make ready items (mudflaps,1/4 fenders, bug screens, bug shields, & bumpers) POSITION REQUIREMENTS Education & Experience: High School Diploma desired. Must possess and use good interpersonal skills to interact well with customers, vendors, and co-workers in a positive and constructive manner. Must be able to read and write in English and understand computer generated reports, office reports, invoices, etc. Must be able to operate various computer diagnostic devices, laptops, and tablets. Physical Demands: Involves essential ability to maneuver around, in, on and under trucks in order to properly inspect and diagnose all types of problems and repairs. Must be able to pass a physical and drug and alcohol screens during pre-employment screening, randomly and/or as requested throughout employment. Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Conditions: The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Due to the urgency of some repairs, this position contains some level of stress and requires the ability to handle multiple tasks smoothly. Requires regular, predictable attendance. Want to know more about our family-owned company, proud that our 1000+ employees view us as the employer of choice! YouTube - Come Join The Family -Video (YouTube - Since 1932 -Video (YouTube - Service Department Video (Do not forget to Like and Subscribe! Diesel OR Trucking OR Dealership OR ADP OR Mack OR Volvo OR Caterpillar OR Allison OR Cummins OR Dealer OR Heavy Equipment OR Trailer OR Truck Sales OR Deal Sheet OR Class A OR CDK OR Frame Shop OR Foreman OR Leasing OR Service OR Warranty OR Parts OR Office OR Semi Truck OR Mechanic OR Google Jobs OR Career OR B2B Outside Sales OR Sales Representative OR Commercial Sales, OR Fabrication ZR Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Created: 2025-11-15