Service Advisor

Company OverviewSteve Schmitt Kia is a growing company that''s part of a 92 year old auto group. Our mission is to provide the best vehicle ownership experience in order to make long term customer relationships. Our professional service advisors have a critical role in achieving our mission.BenefitsHealth InsuranceDental and Vision InsuranceShort/Long term InsuranceLife Insurance401k Retirement PlanPaid Time OffDirect DepositResponsibilitiesGreet customers promptlyObtain customer and vehicle informationClearly report all vehicle symptoms as described by the customerDetermine and recommend maintenance base on age, mileage and history of vehiclePrepare a complete and accurate estimate of cost for labor and partsEstablish follow up timeMonitor the progress of each vehicle throughout the day, and update customers frequentlyVerify that the final invoice reconciles with the work performed on the repair orderExplain all completed work and charges to customersRequirementsProven record of achieving exceptional customer satisfactionPast experience as a service advisor, assistant lane manager or service consultant is a plusAbove-average energy levelA desire for a long-term career with a growing organizationPersonal and professional integrityComputer skills and willingness to learn new programs

Created: 2025-09-06