Regional Quality Lead - Region 35 Tennessee

Job DescriptionResponsible for: Serving as a clinical expert and resource in the region for clinical quality initiatives. Conducts clinical quality reviews for region consistent with organizational policies and procedures Presents findings of clinical quality reviews to appropriate stakeholders Supports regional level chart reviews for new hire and incumbent providers in support of quality documentation Serves as a subject matter expert on clinical excellence and quality documentation Establishes and maintains strong virtual relationships with regional providers and leadership Delivering coaching results consistent with company goals and priorities Partners with Senior Practice Manager to provide clinical feedback to individual providers as needed Reviews and understands all clinical quality measures and initiatives; identifies strategies and implements timely and effective action plans to support regional clinical excellence at all times Provides feedback on clinical quality improvement issues and opportunities to SPM Communicates regarding clinical quality initiatives on Team Huddles Completes skills check offs for the provisioning process Expected to shadow in clinics within regions a minimum of 2 shifts per month in order to strategically identify opportunities for clinical and operational process improvement This position will be a 40-hour, exempt-hourly position. Administrative time will be dedicated each week to completing the above duties, with the remainder of the working time seeing patients as a providerAccountable clinical quality monitoring and oversight at the regional level Chart Review Clinical Quality Review Clinical Quality Support Plan implementation Implements, evaluates and provides ongoing continuous quality improvement support for best in class peer to peer coachingLeads clinical quality initiatives in support of regional clinical excellence Works in partnership with internal operations and other stakeholder to facilitate effective communication with field teams Monitors clinical quality and safety data for the purpose of identifying training and knowledge needs and assessing effectiveness of the organizational training and education programs. (Example: Review clinic quality data, chart reviews, field observations, provider feedback, manager input) Develops action plans to address training and knowledge need opportunities Supports Joint Commission readinessResponsible for developing and maintaining a culture of lifelong learning and professional practice in support of clinical excellence Supports MinuteClinic's professional practice and shared governance structure Role models the perspective that patient care is the core of MinuteClinic's work Integrates and role models high ethical standards and core values into everyday work activities Promotes systems thinking as a value in the organization In partnership with the Leadership Development team, support key members in advancing their professional and leadership potential In collaboration with Recruiting and Colleague Relationships supports workforce efforts, recruitment and retention programs and initiatives.Pay RangeThe typical pay range for this role is:Minimum: 39.47Maximum: 85.00Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required QualificationsDemonstrated clinical expertise, experience with electronic medical records for clinical documentation.Current board certification as a Family Nurse Practitioner or Physician Assistant. Active, unrestricted state license to practice as FNP or PA.COVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.Preferred QualificationsA minimum of 4 years' experience as a Family Nurse Practitioner (FNP) or Physician Assistant (PA). Minimum of 2 years' experience working for Minute Clinic in a clinical role. Experience as a clinical preceptor.Excellent communication, presentation, and organizational skills demonstrated. Ability to work independently in a fast-paced, geographically-dispersed organization, while managing quality improvement initiatives and contributing as team member. Demonstrated facility and skill in using an electronic health record for clinical documentation. Ability to inspire a culture of excellence through demonstration of quality and safety competencies in clinical practice, chart review and clinical coaching.EducationMaster's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse roleBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15