Manager Product Management: Benefits Administration (...

Job DescriptionAetna Medicare Product is currently seeking an experienced professional to join our Group Retiree Exchange team. We are looking for a SME in the benefits administration industry. Responsibilities Include but not limited to: Responsible for project managementDevelops strategies to successfully manage BOB renewal cycle and ensure customer satisfaction. Implements operational plans in support of achieving renewal, customer satisfaction and membership projectionsTrain and oversee collection of annual open enrollment requirements such as benefit class matrix, requirements document, rates, and benefits.Supports team in developing productive and collaborative internal partnerships to create a comprehensive growth and service strategy for our book of business. Partners with team members as appropriate in meetings with clients to professionally represent Aetna in the marketplace; articulates how Aetna's outsourced solution can contribute to clients' objectives. Sets, communicates, implements, and monitors performance metrics Test client sites for quality assurance; track and monitor the resolution of issuesPay RangeThe typical pay range for this role is:Minimum: 60,300Maximum: 126,600Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications Ability to operate and make timely decisions in an ambiguous, fast-paced atmosphere High level of productivity, reliability, responsibility, attendance, dependability, organization, and accuracy/thoroughness Ability to take initiative to meet challenges with resourcefulness and new innovative approaches while maintaining a high level of quality Good written/verbal communication skills and the ability to communicate with both technical and non-technical personnel; ability to listen, clarify and respond well to questions Benefit Administration 2-3 yearsPreferred Qualifications3-4 Years in relevant field. Intermediate to advance level in excel, High detailed oriented. Strong organizational skills. Track record of being able to be relied upon to work both independently and with a team.EducationBachelors or equivalentBusiness OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2025-11-15