Accounts Receivable Representative - Private Pay

Job DescriptionAt Omnicare, compassion is at the center of everything we do.As you support Omnicare, a CVS Health company, we will support you by offering all the tools and resources you need in a collaborative team based environment. Our goal is to ensure you are able to provide top tier service and resolution for our patient accounts. As an Accounts Receivable Specialist you will be responsible for monitoring the receivables on patient accounts in a long term care setting. This role is essential to ensuring patient financial services are handled properly. The Accounts Receivable Specialist position is responsible for helping patients understand their pharmaceutical charges and assist in resolving any resident questions or addition the Accounts Receivable Specialist will:- Serve as customer support for long term care residents, responsible parties and facilities. - Collect information and verify account specific billing, insurance and coding. - Update and document customer accounts designated in work campaign.- Verify accuracy of existing account standing and progress accounts accordingly. - Conduct outbound calls to reconcile account issues and outstanding account balances.-Ensure compliance through strict adherence to federal and state laws, as well as company policy. - Payment processing and post follow-up.- Participate in corporate campaign strategies to further leadership led initiatives.We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.Pay RangeThe typical pay range for this role is:Minimum: 17.00Maximum: 27.16Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications- Experience using Microsoft Office, specifically Outlook,Word and Excel.- Technical proficiency in working in multiple systems andsoftware's simultaneously.- Experience in customer service and a high volumeenvironment.- Strong written, and verbal communication.Preferred Qualifications- 1 + years of experience with the below qualifications.- Knowledge of Medicare/Medicaid.- Experience in negotiating payment arrangements.- Receivables or collections experience preferably in a healthcare setting.Education- Verifiable High School Diploma or GED (Required)Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2026-03-07