Delivery Management (CMX) - Senior Manager

Job DescriptionCVS is currently seeking its next Senior Manager of Project Management for Delivery, CMX for the Process, Portfolio & Delivery Management (PPDM) which is responsible for building and sustaining enhanced capabilities that support efficient management and execution of the Enterprise Marketing portfolio. PPDM drives operational efficiency and excellence in execution by building, using and monitoring processes and tools that optimize the way that the Enterprise Marketing organization works. We are enthusiastic change agents that build strategies and solutions to better enable agility and innovation, which leads to an enhanced ability to connect with people in innovative and motivating ways.This role will be a part of the Portfolio & Delivery Management Team reporting to the Director, Marketing Program Delivery for the CVS Media Exchange (CMX) portfolio of business. The Sr. Manager will be responsible for orchestration and project management across several cross-functional teams, both internal and external, allowing for the execution of co-op campaigns from vendor partners. CMX is a highly visible and anticipated initiative for CVS with aggressive growth goals over the next 3-5 years. CVS is seeking a highly-motivated individual with strong digital and technology experience to help drive this growth engine. This person will be experienced at managing and delivering marketing projects from launch to completion. This role will become a part of a cross functional strategy & execution team that gets projects completed on time and exceeds expectations. Additionally, this role will manage multiple concurrent projects and diverse teams to meet CMX strategic media network goals. Working with client services and cross functional team members, the Sr. Manger, Delivery Management will meticulously organize and keep projects moving forward from the front lines, updating key partners about progress and overcoming all the inevitable hurdles along the way.PRIMARY DUTIES AND RESPONSIBILITIES: Manage multiple concurrent projects across teams Create project plans and revise to meet changing requirements and deadlines Oversee all aspects of projects: scope, risk, schedule, quality, and communication to stakeholders' fullest satisfaction Lead status meetings; capture, store, and distribute meeting notes Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items Provide regular updates and progress reports to key team members, including executive leadership Be a point of escalation for all issues and changes to existing plans Coordinate internal reviews and quality assurance. Keep track of lessons learned and share with all team members Participate in brainstorming sessions to develop processes and workflows to align with client goals Lead lookback meetings with an eye for procedural and ways of working improvement Develop/maintain reports and dashboards within Workfront to align KPIs to inform on portfolio status and areas of operational improvement Manage onboarding documentation and schedules for new team members, ensure all lives on-demand for coordination of ongoing training and re-training efforts Own cross-functional and team-wide collaboration model and RACI, ensuring ways of working are consistent, clear, and adhered to by the team Drive weekly discussions / status meetings with CMX leaders regarding portfolio health, KPIs, and process adherence as appropriatePay RangeThe typical pay range for this role is:Minimum: 75,400Maximum: 158,300Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications 5+ years of experience leading digital marketing projects within an interactive or digital marketing agency. 3+ years of experience managing a team. Paid Media background, Retail Media Network.Preferred Qualifications Project management certification or equitable experience Experience working in creative marketing agencies or marketing organizations Familiarity with Workfront a plus Strong project/program management, interpersonal, communication, and negotiation skills Ability to quickly adapt between strategic and tactical thinking and work well within both Effective multi-tasking skills with proven ability to support multiple campaigns/initiatives for multiple stakeholders while effectively managing conflicting priorities Proven experience managing client relationships and effectively problem solve; ability to analyze problems and produce a viable solution Ability to work well in a fast-changing environment Excellent, proven organizational skills, including strong attention to detail and managing multiple projects simultaneously. Proficiency in all aspects of project management process groups (initiating, planning, executing, monitoring/controlling, closing) Strong listening and superior relationship building skills. High intellectual curiosity, drive, determination, self-confidence and persuasion skills. Proficiency in Microsoft Office Strong listening and superior relationship building skills. High intellectual curiosity, drive, determination, self-confidence, and persuasion skills.EducationBachelor's Degree or equivalent work experience required.Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15