Senior Analyst Product Surveillance and Analytics

Job DescriptionWe have an exciting opportunity at CVS Health for an internal management consulting role The Senior Product Analytics and Surveillance Consultant is a part of our Prescription Benefit Management (PBM) Product Optimization and Surveillance Team. This team is engaged across all functions of our PBM Formulary and Product Operations, with particular emphasis on root cause analysis, solution ideation, design, and testing. You will have the opportunity to use your analytical skills and logic to analyze the business, solve problems, and present recommendations to Product owners in an effort to drive new operational initiatives, which will have a profound impact on the future direction of the companyIn this role, you will partner closely with colleagues and the product owners to develop and/or translate strategies into measurable metrics and KPI's, you will design, construct, and execute complex analyses to meet business case requirements using data that will often be self-sourced through observations, tests, interviews, and custom data pulls. You'll also perform root cause investigation, problem solve, articulate conclusions, and make recommendations. You will engage cross-functionally across the organization to support design solutions, develop test and implementation plans, drive results, and resolve issues encountered by the team; including using your ability to assess and course-correct as necessary. Develop methodology to measure the impact of pilots and programs, including identifying data gaps and where additional information or partnership may be needed. Create and maintain reporting designed to monitor program and pilot performance leveraging both leading and lagging metrics. You will use your superior analytical skills and logic to provide data for materials and presentations needed for the business in a way that adds value. You help paint the picture & story with the insights identified so it is easily understood by others who may not have the same background or expertise, and improves the operational efficiency of the business. The successful candidate will possess a proven track record of constructing and executing complex analyses to meet business case requirements. This will require someone with superior analytical skills, quantitative skills, logic, and problem solving skills, including the highest level of attention to detail and the ability to manage multiple projects and priorities at once.Pay RangeThe typical pay range for this role is:Minimum: 43,700Maximum: 97,400Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications- 2+ years of high level analytical experience in an operational environment with experience in building complex business models using basic data mining tools like SQL and/or other self-service BI dashboard tools- 2+ years of experience with spreadsheets, databases, and presentation software, including a strong working knowledge of MS Word, Excel, Access and PowerPoint.Preferred Qualifications- Prescription Benefit Management (PBM) or healthcare experience - Proficiency in SAS, SQL and Tableau- Excellent problem-solving skills and ability to construct analytic solutions to business problems- Bachelor's Degree within a technical/ analytical field.EducationBachelor's DegreeBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15