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CSR

Pizza Hut - El Campo, TX

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Job Description

Description: Under daily supervision of the General Manager, the position of the CSR is responsible for greeting and seating customers; and assisting wait staff as needed. He/she is also responsible for entering tickets into the order entry system, collecting correct payment from customers; and making accurate monetary transactions.Essential Functions:1. Cheerfully greet customers with a smile when answering the phone and when customers enter the restaurant.2. Seat customers at clean table.3. Assist wait staff with cleaning tables and bussing.4. Be alert to any needs of customers while they are in the restaurant.5. Enter tickets in on order entry system, tell the customer their total due; make correct monetary exchanges; and smile while asking them to please come back.RequirementsPhysical Requirements:l. Have constant need (66%-100% of time) to stand without the benefit of support while behind the register or while greeting customers.2. Have constant need (66%-100% of time) to walk around the restaurant facility.3. Have frequent need (33%-66% of time) to bend/stoop/squat while wiping table and chairs; grabbing for menus and silverware: and reaching for register tape.4. Have occasional need (l%- 33% of time) to push/pull tables together when seating large parties.S. Have occasional need (1%-33% of time) to reach above shoulders when lifting chairs or high chairs.6. Have constant need (66%-100% of time) to grasp/grip menus, silverware rolls, coin rolls, money and cleaning rags.7. Have constant need (66%-100% of time) for finger dexterity for such things as typing, writing, gripping, cleaning, and turning off and on lights.8. Have frequent need (33%- 66% of time) to operate a cash register.9. Have occasional need (1%-33% of time) to lift/carry objects weighing between 25 and 10 pounds and frequent need (33%-66% of time) to handle objects weighing 10 pounds or less.Vision Requirements:1. Have constant need (66%-100% of time) to be able to sec detail in such as tables and tickets.2. Have constant need (66%-100% of time) to be able to see beyond arms length in order to see personnel and customers.Hearing Requirements:1. Have constant need (66%- 100% of time) to be able to hear customers and other personnel in order to communicate effectively.Speaking Requirements:1. Have constant need (66% -100% of time) to be able to speak with customers and other personnel in order to communicate effectively.","Additional Information":null,"Title_es":null,"Description_es":null,"Requirements_es":null,"Additional Information_es":null,"Apply Url":"Opening Id=5da57d78-d7a6-4305-ad9c-a561014cb167Location Id00000000-0000-0000-0000-000000000000Location Name014725,2348 N MECHANIC ST,,EL CAMPO,TXUnit Number014725Location Address12348 N MECHANIC ST","Location Address2":null,"Location Zip Code":"77437Location CityEL CAMPOLocation StateTXResponsible for the day to day operation of the restaurant. You are the leader of the store and are responsible to put together a great team to take care of each and every customer that walks through our doors. You are responsible for the financial well being of your operation and ensuring that your team upholds the standards set by Pizza Hut. Requirements Excellent leadership and communication skills Ability to handle any and all concerns that may arise from customers and crew members. Ability to work well with vendors and maintain strong relationships. Ability to coach and correct when a standard is deviated. Ability to inspire confidence in those around you. Ability to maintain the financial well being of your operation by meeting food cost and labor goals in addition to good P&L awareness to all other line items. Ability to break down a P&L to find deviations or anomalies from prior period or prior year. Ability to show empathy and understanding when a customer concern should arise. Ability to keep your cool in stressful situations and inspire confidence during busy peak periods. Ability to multi-task Ability to stand on your feet for 8-10 hours without rest. 6 day work week 50-55 hours per week including 9 peaks. Three nights of which two must be a close. -

Created: 2025-08-23

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