Account Manager Microsegment

Job DescriptionOverall responsibility will be to manage the relationship with the customer and provide consultative solutions throughout the year. Roles and Responsibilities- Provide consultative solutions for our customers on an on-going basis.- Manage a block of business of groups with 10 lives or less.- Be a subject matter expert on our products and services.- Manage renewals and identify growth opportunities on the assigned block of business- Communicate/educate customers on Aetna International products, policies, and processes.- Handle and resolve escalated issues related to eligibility, billing and service related matters.- Maintain detailed account records utilizing SalesForce.Pay RangeThe typical pay range for this role is:Minimum: 38,700Maximum: 77,400Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications- Requires strong background or experience in marketing, account management, account service, sales, or other areas requiring significant client and customer interaction.- Customer focused and ability to collaborate across the organization to find solutions for our customers.- Requires strong written and verbal communication skills.- Excellent presentation skills.Preferred Qualifications- State Health Insurance License RequiredEducationCollege degree or equivalent work experienceBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-10-04