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Enterprise Resiliency Analyst

CVS Pharmacy - Richmond, VA

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Job Description

Job DescriptionThe Business Continuity Analyst role will be responsible for implementing Business Continuity planning efforts for select business units operating across CVS Health. The individual will work closely with business leaders to coordinate all Business Continuity functions including but not limited to Business Impact Analyses (BIAs), risk assessments, Business Continuity Plan (BCP) development, Site Incident Management plan development, maintenance, and exercising. The role will support business units during times of crisis and interface with additional shared service partners as needed during business disruptions. The position reports to the Manager of Business Continuity. The ideal candidate will possess excellent customer service skills, analytical skills, written and verbal communication skills.Responsibilities include: Support and coordinate Business Continuity planning efforts with a major focus on conducting Business Impact Analyses and developing Business Continuity Plans for critical business unit functions and enterprise resiliency. Develop and complete Site Incident Management and preparedness plans. Initiate immediate course of action against significant events in various size and scale of impact (hurricane, social unrest, pandemic) by supporting business units during large scale crisis events. Develop working knowledge of program tools and associated skills to train business partners with appropriate skills to support role. Facilitate Business Continuity training and awareness for business leaders in all functional areas. Facilitate meetings, mock/simulation exercises, and emergency notifications related to the execution of Business Continuity Plans. Perform program and project activities as assigned by Manager. After hours and weekend work may be required during emergency situations to support situations reported from key risk areas. Ability to support large scale disasters like wildfires, hurricanes, pandemics.Pay RangeThe typical pay range for this role is:Minimum: 40,560Maximum: 81,100Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications 1+ year of work experience in Business Continuity and/or Emergency Management; preferably focused on pre-planning, exercise planning and testing and/or recovery planning. Ability to travel up to 5-10%.Preferred Qualifications Willingness to obtain Business Continuity Industry certification. PC and Database skills (MS Excel, PowerPoint, SharePoint, Word etc.). Ability to communicate with management across the organization. Excellent project management skills. Excellent analytical skills and oral/written communication skills. Ability to work in an extremely fast paced environment both independently and in a team setting. Proven ability to work with a high degree of accuracy and attention to details. Strong organizational skills and ability to work on multiple projects.EducationBachelor's DegreeBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-11-15

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