Account Management - Member Engagement (Washington)

Job DescriptionCVS Health/Aetna is working to transform the way we experience health care - improving quality, emphasizing whole-person wellness and driving down costs. Aetna is hiring a Account Management - Member Engagement (Sr Analyst, Account Mgt) to support the growth of our industry leading Medicare business. Seeking an energetic and motivated candidate for this is a highly collaborative role that will report to the Operations Director. Responsible for utilizing national strategies to assist our sales staff in achieving retention and new sales goals for assigned business or customer segments, products and services in support of profitable growth.Pay RangeThe typical pay range for this role is:Minimum: 43,700Maximum: 100,000Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications 3 years of customer service or account management experience Experience with Microsoft Office products (Word, Excel, Project, PowerPoint, Outlook). Strong organizational skills Strong written and verbal communication and presentation skills. Must to able to Travel within Washington State Must have Health/Life License or willing to obtain within 90 days.Preferred QualificationsBilingual would be preferred (Spanish) Healthcare experienceMedicare Advantage experienceLicensed insurance licenseMarketing / Sales experienceEducation Associates Degree or equivalent work experience (HS diploma + 2 years relevant experience)Business OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-10-04