Associate Account Manager

Job DescriptionProvides proactive account management, administrative and service support for existing clients in the Middle Market business segment throughout the US. Works directly with Account Managers to develop and execute customer service strategy. Identifies customer specific service issues, identifies solutions, and assists with resolution of issues working with other areas to implement. Manages plan administration activities, including installation, plan set-up, eligibility, billing and drafting by working proactively with support areas. Supports open enrollment activities.Pay RangeThe typical pay range for this role is:Minimum: 40,560Maximum: 83,400Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications3-5 yrs. industry or customer service experience preferably with complex accounts.Certification: Insurance license, as required by state lawPreferred Qualifications3-5 yrs. Previous support of clients in the insurance industry through Brokers or Consulting firms or previous competing Carrier experienceEducationCollege degree or equivalent experience.Business OverviewBring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Created: 2026-03-07