Operational Excellence Manager

Job DescriptionCVS Health is seeking an Operational Excellence Manager for our Tolleson, AZ (Phoenix) location. The Operational Excellence Manager is responsible for being a key member of the team to lead and drive projects and culture to improve safety, quality, delivery, and productivity of the operations. You will be responsible for the continuous improvement and support improvement of the key KPIs at the facility. Some specific responsibilities will be maintaining labor management systems (LMS), lean implementation, and process design/improvement. You will work to be the glue between operations, network optimization, and automation to drive a clear vision together to improve the value stream. You will identify and improve safety at the site through use of technology, layout, improved ergonomics, and process, and help to deliver world class quality by supporting sites with problem solving techniques to get to root cause and problems are made visible to solve.You will be delivering capacity improvements to the operations by identifying and executing kaizens to remove bottlenecks, increase storage density, and ultimately meet customer demand and will be looked at to be the site expert in lean manufacturing and will support the team in mentoring and approaches to meet business objectives. In addition, you will be supporting and leading kaizens, improving effectiveness of tier meetings, establishing/improving standard work, value stream mapping, creating a shared vision, implementing poke-yoke, and drive improvements to the material movement and storage at the site are some examples of work scope.Additional responsibilities include:-Data Engineering: Contribute or lead changes and projects related to data engineering adding data collection where not present. Translate data to information to aid in decision making and problem solving including but not limited to improved traceability, performance dashboards, performance reports, and escalation systems at the site. -Project Management: Planning and executing multiple projects at the same time and utilize good project management skills by managing risk, understanding critical path and dependencies to meet project goals on time.-Change Management: Lead change at the sites and must work collaboratively with stakeholders, manage phase in / phase out of changes, have robust follow through on changes to ensure success. Be able to see opportunities for improvement, put together a financial business case and project plan to initiate the change.-Automation: Contribute to the requirements specification development of automation improvements to the facility with implementation of key manufacturing process technologies including but not limited to robotics, vision systems, AGVs, and other poke-yoke controls.Pay RangeThe typical pay range for this role is:Minimum: 60,300Maximum: 130,000Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications-3 years' experience in a manufacturing or distribution center environment-Project Management-Change Management experience-WMS, ERP, MES, or LMS systems and database structure experience-Experience implementing in Lean Manufacturing/5S Concepts-Knowledge of MS Office applications-20% travelPreferred Qualifications-Six Sigma Green Belt or higher-PMP-Bilingual preferred-5+ years' experience in a manufacturing or distribution center environment with 3+ as continuous improvement, industrial engineering, or process engineering.-Standards based time and motion study systems such as MOST and MTM-Manhattan or INFOR WMS system experience-PowerBI or Tableau dashboard creation experience-Comfortable creating and presenting concepts within team of direct peers as well as senior level management-Experience working with a larger corporation and counterparts in other remote locations-Should be able to work with a multidisciplinary approach in problem solving and collaborating with both internal and external stakeholders -Strong analytical thinking and problem-solving skills and working with data/reports.-Strong interpersonal & communication skills, self-motivated, customer oriented, multi-tasking, and successful at managing multiple priorities and tasks -Good verbal and written communications skills- Bachelor's Degree in Industrial Engineering or Manufacturing EngineeringEducationBachelor DegreeBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-09-06