Training Program Owner II

Job DescriptionWork From Home - Continental USHours: Monday - Friday 8am - 4:30pm (no weekends, no holidays)CVS Health is on a mission to transform healthcare. We are making it simpler to connect our patients, members, and customers to the services and solutions they need. At the heart of this strategy lies the critical role our CVS Health Enterprise Learning, Development and Performance teams play to educate our company's highest volume roles. As the Learning Program Owner, you will be responsible for the design, evaluation, and continuous improvement of the learning curriculum as a critical connection between quality member experiences and successful business outcomes. In this position you will be a critical team member within the CVS Health Enterprise, Learning, Development and Performance Center of Excellence (ELD&P) within the Human Resources department and reports to the Manager of Learning Program Strategy and Design. You need to have a relentless passion for developing a best in class continuum for improving business outcomes while delivering effective learner-centric solutions. An out of the box thinker with a growth mindset. Basic business acumen and ability to maneuver and scale to a changing environment is necessary for success. You will need to actively seek out innovative learning solutions that will deliver an engaging, measurable, and effective learning experience for colleagues supporting our Specialty colleagues. The Training Program Owner responsibilities include but not limited to: Analyzing business opportunities to identify when training is a solution Ensuring the correct training program design for maximum business impact and performance results Evaluating program effectiveness and learner performance using key performance indicators Aligning as a key, strategic partner with business and HR stakeholders up to Senior Leader levels Partnering with others to deliver curriculum assets Delivering train-the-trainer sessions Tracking project plan, data and requirements using production toolsKey competencies include: Expert ability to communicate with and influence others Excellent verbal and written communication skills Experience connecting key performance indicators (KPIs) to a continuous learning strategy Knowledge of adult learning principles and design strategies Experience designing effective program evaluation strategies to the L3 and L4 levels Ability to synthesize Key Performance Data and develop data stories linked to L3 and L4 evalution Ability to breakdown complex processes into scalable and digestible chunks for learners working in a remote environment Strong sense to identify priorities, potential tradeoffs, and execution variables specific the business landcape Comfort operating and collaborating in a remote work environment Strong project leadership skills Strong collaborator with active listening skillsPay RangeThe typical pay range for this role is:Minimum: 43,700Maximum: 100,000Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.Required Qualifications 3 + years designing learning curriculums using LMS 3 + years using data to measure learning program outcomes 3+ years of experience in Microsoft office suite.Preferred Qualifications Experience with curriculum design and evaluation skills Prior experience designing learning solutions for hourly employees M.Ed or advanced training in related discipline preferredEducation Bachelor's Degree Project Management certificate or Equivalent experienceBusiness OverviewBring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Created: 2025-10-04