[Customer Service / Remote] - Anywhere in U.S. / Medical, dental & vision / 401k / PTO / Multiple schedules available - As Call Center Support at Lifepoint Health, Inc., you will: Answer inbound patient scheduling calls based on department service level goals and addresses their concerns in a satisfactory manner; Communicate with patients to schedule, re-schedule and/or cancel their appointment requests accurately by following practice scheduling protocols and tools; Accurately collect and perform data entry of all required patient demographic and insurance information; Maintain confidentiality of account information at all times; Escalate any problems that may arise to management...Hiring Immediately >>