[Customer Service / Remote] - Anywhere in U.S. / Up to $32 per hour / Medical, dental & vision / 401k match / PTO - As a Member Services Guide - Work From Home at Transcarent, you will: Facilitate communication between members and healthcare providers; Answer incoming calls and emails from members regarding their healthcare needs; Provide guidance and assistance with navigating the healthcare system; Maintain accurate and detailed records of member interactions; Escalate any complex or urgent member issues to the appropriate team; Collaborate with other team members to continuously improve member satisfaction...Hiring Immediately >>