[Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Experience Associate at Vector Security, you will: Receive inbound communications from customers via multiple channels including phone, chat, email and text; Provide positive customer experiences while adhering to quality standards and real-time first call resolution; Enter accurate and complete documentation of all customer interactions into the business application; Review open work orders, research, and make outbound calls, emails, texts, and chats to customers to identify and resolve potential issues...Hiring Immediately >>