[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health Insurance - As a Customer Experience Specialist at Bump Health, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Utilize company resources and systems to accurately track and document customer interactions and resolutions; Collaborate with other team members to continuously improve processes and procedures; Stay up-to-date on product knowledge and updates to effectively assist customers; Demonstrate empathy and patience while handling customer concerns and complaints...Hiring Immediately >>