Family Resource Home Care - 8ac22784d3b0 [Customer Service Representative] As a Customer Service Representative at Family Resource Home Care, you'll: Manage high inbound call volume and communicate efficiently and professionally to solve customer needs; Demonstrate effective use of software applications to solve customer requests such as schedule adjustments, general questions, directions, or providing basic company information; Maintain client and caregiver schedules by consistently updating the system and documenting all conversations thoroughly; Evaluate and direct inbound Client Care inquires for resolution...Hiring Immediately >>