Hyatt Hotels - 557 Stan Miller Drive [Front Desk Agent / Concierge] As a Resort Guide at Hyatt Hotels, you'll: Meet and greet customers and tour them around the property prior to meeting with a licensed member of team; Meet the customers and develop a quick relationship; Give prospect the proper expectation of what they will be doing during the presentation; Use a discovery fact sheet to ask relevant questions about customers vacation needs, likes, dislikes and current habits; Take customer on a property tour to include a tour of one of the member units; Introduce customers to a member of the sales gallery team...Hiring Immediately >>