FT Customer Support Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO / Free live events - As a Customer Support Specialist at Ticketmaster, you will: Provide exceptional customer service by responding promptly and professionally to customer inquiries and complaints via phone, email, and chat; Monitor and maintain customer satisfaction by handling and resolving customer concerns and escalating issues as needed; Collaborate with cross-functional teams to troubleshoot and resolve technical issues related to ticket sales, event information, and account management; Assist customers with purchasing tickets, processing refunds, and exchanging tickets for events; Utilize various software systems to accurately document customer interactions, update customer profiles, and track sales data...Hiring Immediately >>

Created: 2025-05-15