[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour - As a Customer Support Associate at Underdog Fantasy, you will: Address customer inquiries and concerns promptly and professionally; Communicate effectively with customers through various channels such as email, chat, and phone calls; Troubleshoot technical issues and provide solutions to customers; Document and escalate customer feedback and issues to the appropriate departments; Maintain a positive and empathetic attitude towards customers while providing exceptional customer service; Provide accurate and timely information to customers regarding products, services, and promotions; Continuously update and expand knowledge of products and company policies to better assist customers...Hiring Immediately >>