[Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Altium Packaging, you will: Communicate effectively with customers through various channels such as phone, email, and chat; Provide exceptional customer service by promptly addressing inquiries, concerns, and complaints; Utilize company resources to accurately answer customer questions and provide solutions; Document customer interactions and maintain accurate records; Collaborate with other departments to resolve customer issues and improve overall customer experience; Update customer accounts and process orders accurately and efficiently; Strive to meet and exceed customer satisfaction metrics...Hiring Immediately >>