[Customer Service / Remote] - Anywhere in U.S. / Up to $29.56 per hour - As a Customer Support Specialist at Stride, Inc., you will: Monitor customer support inquiries through a CRM system and shared inbox; Respond to user questions and issues, providing basic troubleshooting and helpful guidance; Escalate tickets to the appropriate internal team when necessary; Maintain a high level of professionalism in all interactions to ensure a positive user experience; Manage and update the knowledgebase to ensure information is accurate, timely, and easy to understand...Hiring Immediately >>