Community Relations Sales Assistant

Belmont Village Los Gatos -ABOUT THE ROLEAt Belmont Village Senior Living you'll find a unique balance of innovative, research-based programming with best-in-class care and resident-centered living. Offering Independent Living, Assisted Living and award-winning Memory Care, we offer a vibrant and intellectually rich community where seniors can thrive as they age, actively shaped by employees, residents and neighbors.As aCommunity RelationsSales Assistantwith Belmont Village Senior Living, you will provide the Community Relations Sales team with administrative support including electronic data entry, preparing resident files, and general sales support including tours, phone inquiries, and follow up calls.The Sales Assistant also serves as a Move-In Coordinator working closely with future residents and their families on the logistics of the move to Belmont Village. The ideal candidate is reliable, takes pride in their work, and demonstrates empathy. They excel in a fast-paced, physically active position, collaborate effectively, and embrace a growth mindset, prioritizing exceptional hospitality and helping seniors to thrive as they age.YOUR TYPICAL RESPONSIBILITIESManage resident files, maintain apartment inventory and readiness lists, and provide data entry and organizational support for systems and special eventsCoordinate move-in logistics with future residents and their families, ensure room readiness, and address any delays or challenges with the appropriate stakeholdersWelcome and assist with orienting new residents and their families providing follow-up to ensure a smooth move-in process and transitionWork collaboratively with various departments and team members to coordinate pre and post move-in needs to ensure a smooth move-in processConduct prospect follow-up phone calls, support special events, and provide backup to the Community Relations team for prospect community tours as neededMake hospitality, customer service, and resident satisfaction your top priorities in every interactionQUALIFICATIONSHigh School diploma or equivalentMinimum of 2 years administrative experienceDemonstrated professional telephone etiquetteProfessional, pleasant and team oriented attitudeProven organization, time management and attention to detailMust be able to communicate clearly in verbal and written EnglishAbility to work the defined schedule for this position which may include weekendsDemonstrated proficiency with workplace technology and software including MS Office suiteConsistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the communityPlease note that the above Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties and skills required.BELMONT VILLAGE PERKSCareer Growth and Training programs led by Belmont Village subject matter expertsBV Cares direct employee support program for severe and unexpected hardshipsExclusive discounts and offers from leading retailers and brandsComplimentary unlimited continuing education coursesCelebration of Employee Milestones and AchievementsReferral bonus opportunitiesABOUT THE COMPANYBelmont Village Senior Living owns, manages, and operates luxury senior living communities across the United States and in Mexico City, Mexico. Our diverse teams are composed of servant leaders who thrive in hands-on, fast-paced, and physically active roles. Our most successful team members are deeply committed to serving seniors and align closely with our core values: Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning. With a strong strategic development plan in place, Belmont Village is proud to provide a wide range of opportunities for internal growth and career advancement.BENEFITS AVAILABLEBelmont Village Senior Living offers full-time employees medical, dental, vision, mental health, and prescription benefits along with Paid Time Off, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.EOEBelmont Village Senior Living is proud to be an Equal Opportunity Employer.

Created: 2025-06-20