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Service Advisor (Hiring Immediately)

Campus Ford - Waynesboro, VA

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Job Description

Join the Campus Ford Family as an Automotive Service Advisor Waynesboro, VACampus Ford is growing, and were on the lookout for a driven, customer-focused Automotive Service Advisor to join our team in Waynesboro, Virginia. This is your chance to be at the forefront of the automotive industryworking with cutting-edge diagnostic technology, promoting premium vehicle parts and accessories, and delivering unmatched service in a modern, state-of-the-art facility. What Youll Be DoingAs a Service Advisor, youll serve as the vital link between our customers and service technicians. Reporting to the Service Manager, your key responsibilities will include:Scheduling service appointments and preparing repair orders, estimates, and invoicesCommunicating clearly with customersface-to-face and over the phoneIdentifying and recording vehicle issues and ensuring technician follow-throughPromoting additional vehicle services, accessories, and partsGaining customer approval for work before proceedingCoordinating internally to meet timelines and service commitmentsMaintaining consistent communication and delivering a smooth, stress-free customer experience What Were Looking ForYou're more than just a service writeryoure a people-first problem solver with a passion for cars and customer satisfaction. The ideal candidate is:Experienced: Previous service advisor or writer experience is requiredA great communicator: Outstanding phone and interpersonal skills are a mustCustomer-obsessed: You go the extra mile to ensure satisfactionMotivated & Upbeat: You bring a positive attitude and thrive on teamworkTech-savvy: Able to explain technical issues in plain EnglishGrowth-minded: Youre ready to learn, adapt, and evolve What We Offer401(k) retirement planHealth, Dental & Vision InsurancePaid Vacation & Holidays (after one year)Paid UniformsPaid Professional TrainingNo Saturdays Enjoy Your Weekends!Ready to Shift Gears on Your Career?Join a team that values integrity, teamwork, and excellence. At Campus Ford, youre not just starting a new jobyoure building a rewarding future in the automotive industry. Apply today and drive your career forward with Campus Ford in Waynesboro!

Created: 2025-07-20

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