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Field Technician 2

Windstream Communications - Albany, NY

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Job Description

About the Role: A Field Technician II is responsible for installing, maintaining, and troubleshooting telecommunications equipment and services for their assigned territory. This includes tasks such as setting up, testing signal strength, diagnosing service issues, and ensuring proper connectivity. Technicians work in the field, often traveling to customer sites, and provide a high level of customer service while adhering to safety standards and company protocols. What You'll Do: * Installing different types of network gear at cellular sites, Central Offices, Carrier POPs, Enterprise facilities, military bases, schools and more. Troubleshoot and solve issues in a timely matter. * Login in switches and take instructions from the NOC or engineer in charge. * Will need to work on call through the weekends and after regular duty hours. * There will be some overnight traveling involved and sometimes can be extended due to the job or work environment, i.e. Carrier projects and storm restoration. * Install electrical conductor, data conductor, and fiber optic cable. * Install pull boxes, conduit, poles and foundations. * Assist with the testing of devices to ensure functionality. Do You Have: * High School Diploma or GED. * Technical degree preferred or equivalent experience. * 1-2 years related experience. * Dedicated to working with the mind set of "Safety First". * Valid driver's license with a minimum of 5 years driving experience, and clean driving record. Even Better: * Can work in multiple different fields, adapt to learning new equipment and procedures. * Previous experience working with +24 and -48 power. * Ability to maintain a neat /clean, and professional appearance that reflects well on the company and clients. * All around good attitude and aptitude to learn and grow. Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66% Audio Visual Needs- Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33% Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies, Copier

Created: 2025-09-23

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