Claims Adjuster Trainee

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.  As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims. This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like. Duties & responsibilities (upon completion of training)Determine coverageDetermine liability (who’s at fault for the damages)Interview customers, claimants, and witnessesPartner with appraisers/estimators to manage vehicle repairsNegotiate with customers and other insurance carriers and resolve claimsMust-have qualificationsThree years of work experience ORBachelor’s degree ORTwo years work experience and an associate degreeTraining Schedule: Monday-Friday, 8:30am to 5:30pmOnboarding Schedule: Monday-Friday, 8:00am to 5:00pmWork Schedule: Monday-Friday, 9:00am to 6:00pmLocation: Clive, Davenport, Hiawatha, or Sioux City, IA claims officesCompensationOnce you complete training (which includes passing any necessary testing requirements), your salary will range from $52,500-$56,000/year, however, during training, you will be paid an hourly rate based on your annual salary Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performanceBenefits401(k) with dollar-for-dollar company match up to 6%Medical, dental & vision, including free preventative careWellness & mental health programsHealth care flexible spending accounts, health savings accounts, & life insurancePaid time off, including volunteer time offPaid & unpaid sick leave where applicable, as well as short & long-term disabilityParental & family leave; military leave & payDiverse, inclusive & welcoming culture with Employee Resource GroupsCareer development & tuition assistanceEnergage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at   

Created: 2025-08-11