Operations Manager – Fulfillment & Production

About Nickel & Suede Nickel & Suede is a Kansas City-based fashion accessories brand known for pioneering lightweight leather earrings and redefining everyday jewelry through bold, wearable design. We manufacture most of our products in-house and are expanding into collegiate licensing, custom gifting, and new categories like leather goods. As we grow, we're looking for a reliable, organized, and hands-on Operations Manager to lead our fulfillment and production teams, ensuring everything we make and ship meets our standards of quality, timeliness, and care. What You’ll Do Own and execute a rolling two-week production schedule based on inventory levels, sales forecasting, and business needs Lead the warehouse and production teams in daily operations across fulfillment, shipping, receiving, and inventory movement Adjust staffing and workflow during high and low volume periods, including major sales events Hire, train, and manage both full-time and part-time team members Maintain high standards for product quality, order accuracy, and fulfillment speed Track and respond to KPIs related to labor efficiency, output, and turnaround time Oversee raw material receiving, inventory flow, and supply restocking Maintain a clean, clutter-free, and efficient warehouse and production environment Collaborate with internal teams to support launches and go-to-market plans Work closely with the CFO to act on data trends, cost analysis, and inventory reporting You’ll Thrive in This Role If You... Are highly organized and energized by clean systems and structure Lead with clarity, consistency, and calm—even when priorities shift quickly Enjoy building strong teams that take pride in accuracy, quality, and results Use data to drive action and are comfortable adjusting schedules and plans Take ownership of both problems and opportunities, always looking to improve Thrive in a fast-moving, small-business environment where you wear multiple hats Why You’ll Love It Here You’ll have ownership over a core area of the business and real impact on daily operations You’ll be part of a supportive, collaborative team that values both people and performance You’ll work in a clean, focused environment where your systems-thinking and problem-solving shine You’ll help shape how we scale our fulfillment and production operations as the company grows You’ll be part of a mission-driven, women-led brand that values empowerment and creativity Qualifications 3+ years of experience in warehouse, fulfillment, or production operations, including team leadership Experience with scheduling, staffing, and inventory management Strong organizational and problem-solving skills Comfortable using spreadsheets, reporting tools, and scheduling software Ability to lift up to 40 lbs and work on your feet as needed Bonus: Experience in ecommerce, direct-to-consumer, or small manufacturing environments Compensation Starting at $65,000/year depending on experience Health insurance and benefits 50% product discount Positive and growth-minded enviroment

Created: 2025-08-15