Field Service Technician

AWS/CES is seeking a Service Technician for our industrial equipment manufacturing client in Grand Ledge, MI Location: Grand Ledge, MI Schedule: Temp to Hire Pay rate: $24-$34 per hour DOE 60% travel (US mostly, some international) What You’ll Do: Equipment Setup & Testing Set up, check out, and debug RSC equipment both in-house and on-site Study manuals and technical specs to understand system requirements and equipment functions Assist with internal equipment testing and problem-solving Customer Site Equipment Start-up Lead equipment startup at customer plants and ensure all components function to spec Develop and manage work schedules to meet project timelines Troubleshoot and resolve start-up issues efficiently, while maintaining clear documentation Foster strong relationships with customers and support seamless project turnover Documentation & Reporting Maintain daily logs of job progress and challenges Submit accurate weekly reports to the Service Manager Complete all required paperwork including job sheets, expense reports, and customer job file documentation in a timely manner Customer Relations & Communication Serve as a professional and positive representative of company on customer sites Communicate job status, progress, and issues daily with both the customer and internal team Provide customer feedback to help support continuous improvement initiatives Qualifications: Associate degree (A.A.) or technical certification in a related field 6 months to 1 year of hands-on experience in field service, machine installation, or technical support (or an equivalent combination of education and experience) Strong knowledge of PLC systems; Allen Bradley or Modicon experience is required Excellent problem-solving, communication, and customer service skills Willingness to travel and work in customer facilities Professional appearance and strong organizational skills If you are interested, please send your resume to

Created: 2025-08-15