Field Service Representative (Lafayette, Louisiana)

SUMMARY OF DUTIES * Oversee and instructs various Service Companies and rig personnel in proper handling and make-up criteria for VAM USA products * Supervises rig crews/casing crews in implementation and field evaluation of new products * Perform critical inspections of VAM USA products on-site to field inspection criteria * Provides procedural support and oversees control to ensure the product is installed and or maintained in the most efficient manner allowing the product to perform to its optimum design potential * Follows up with customer's representative regarding past and upcoming jobs to identify potential areas of improvement and to continuously build positive relationships * Responsible for service report fulfillment * Accompany or assist sales with customer calls * Responsible for maintaining and controlling all equipment and accessory inventory * Verifies connection signature for acceptance or rejection and calibration of connection make-up equipment * Responsible for ordering needed service equipment and ship equipment to job sites as needed * Maintains and safely execute the Smith System of driving on company vehicles * Available "On Call" in accordance with company policies and procedures to satisfy customer requirements * Must follow all company policies, running procedures, specifications and safety standards * Any other duties as assigned REQUIREMENTS * High School Diploma or equivalent experience to meet skill level. Prefer advanced education * Minimum 5 years in OCTG services * Advanced knowledge of well completions * Experience with Enterprise Resource Planning (ERP) systems, preferably SAP * Ability to read, write and speak well in English and possess strong analytical and interpersonal skills * Ability to understand and execute instructions through strong organizational skills and attention to detail * Must be available for frequent extended travel both domestically and internationally * Have a valid driver's license and good driving record * Must be able to pass applicable testing as required

Created: 2025-09-23