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Front of House Staff

INDIENNE - Chicago, IL

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Job Description

Indienne  is looking for experienced and hospitality focused front of the house team members. Specify which position you are applying for in your cover letter Please note, we are only considering candidates with full and open availability. Hosts:     *   Plotting reservations and running point at the front desk     *   Assigning front server and server assistant sections     *   Maintaining proper flow and rotation of guest seating     *   Produce a daily reservation sheet for the team with all required information Welcoming and greeting guests; ensuring a seamless flow through the restaurant and to arranged dining tables Coordinating and communicating with the Chef and managers openly regarding service Checking-in, storing, securing, and retrieving outerwear and assorted personal belongings for guests Printing all menus as well as updating and printing shift summary notes Speaking clearly and persuasively in positive or negative situations and responding well to questions Upholding service standards to ensure a memorable guest experience Maintaining and upholding our company's vision and values Demonstrating a passion for details and a willingness to learn Taking part in pre-service duties and applicable closing duties Exhibiting a familiarity with daily menus Participating in service/culinary education sessions Maintaining a safe, sanitary, and organized work environment Bartenders:      *  Prepare and serve alcoholic and spirit free beverages             *  Provide world class service, including greeting guests, taking orders, and making recommendations.      *  Manage bar inventory, stock and assist with ordering supplies.      *  Maintain impeccable cleanliness and organization of the bar area.      *  Process payments accurately using the Toast POS      *  Assist with prep as needed      *  Check identification to verify legal drinking age and enforce responsible alcohol service practices. Front Servers: Confidently describing and telling the stories of the dishes on the tasting menu, including contextual and cultural information for guests less familiar with Indian cuisine  Using your strong knowledge of wine to assist guests with the by-the-glass list as well as having the ability to confidently pour wine pairings Possessing knowledge of spirits so as to effectively describe the cocktails on our menu Working knowledge of Indian geography and surrounding areas A genuine love for warm and precise hospitality  An eagerness to learn and work dynamically with your team. With a tip pool structure, everyone is expected to step in wherever needed and put the guest experience first The ability to direct and work in tandem with your Back Server, and embody the  team mentality; no positions in our FOH take precedence over any other  The ability to remain organized, proactive always before being reactive, anticipating anything the guest and the restaurant need. Understanding the nuance and subtleties of world class service and hospitality Preference will be given to candidates with high level, Michelin experience  Server Assistant: Assist Front Servers and other front-of-house staff in providing seamless service, including resetting tables, refilling water. Ensure tables are clean, and well-prepared for each course, paying close attention to the guest's pace and needs. Communicate effectively with front servers, culinary team and management to ensure a smooth flow of service. Maintain cleanliness and organization of the dining area, service stations, and back-of-house spaces. Respond to guest requests and inquiries promptly, ensuring a warm and attentive experience. Monitor table settings to ensure alignment with fine dining standards, replacing or correcting items as necessary  Kitchen Servers/Runners: Deliver courses from the kitchen to the appropriate table in a timely manner. Ensure the accuracy and presentation of each course and garnish Clearly communicate with expeditor Perform all side work correctly and completely Physical Demands and Work Environment  Be able to stand for extended periods of time [over 5 hours] Be able to lift and carry 50 pounds steadily  Be comfortable with repetitive movements like bending, sitting, and walking extended distances Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Created: 2025-09-23

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