AR Specialist (38459)

Site Overview: Young Innovations is a manufacturer and marketer of high-quality dental equipment with sales in excess of $100 million. With an outstanding reputation for quality, the company has a broad portfolio of market leading products across a variety of categories. CHARACTERISTICS OF THE CLASS: The AR Specialist will primarily focus on efficiently coordinating collection activities for our multiple businesses; reconciling customer accounts; handling customer calls and processing credit card payments. The position will report to the Accounts Receivable Manager and will work closely with the Accounting and AR team members. ESSENTIAL DUTIES: * Monitor AR accounts to identify overdue payments. * Initiating contact with customers having past due accounts, determining reason, and arrange for collection. * Take actions to encourage timely debt payments. * Report and maintain accurate records on collection activity. * Resolve billing and customer payment discrepancies. * Maintain and update customer credit limits. * Monitor customers on credit holds. * Manage customer portals. * Process credit card payments and refunds. * Manage AR inboxes for customer issues/concerns/required documents. * Work closely with customer service and sales to resolve delinquent accounts. * Lead meeting with Sales Dept. for resolution of past due invoice. * Handle customer calls and process credit card payments. * Cash applications and customer account offsets. * Run AR Reports. * Review customer sales tax exemption certificates for accuracy and ensure compliance of tax exempt setup to internal policy. RELATED DUTIES: * Performs other duties, as assigned Qualifications MINIMUM QUALIFICATIONS: Training and Experience * 1-2 years of prior successful collections experience and other clerical accounting activities * High school diploma; some college or Associate Degree a plus; or an equivalent combination of education and experience Knowledge, Abilities and Skills * Basic knowledge of accounts receivable processes, procedures, and best practices * High comfort level and capability with accounting systems and software as well as Microsoft Excel * Demonstrated ability to identify, elevate, and assist in the resolution of problems * Excellent verbal and written communication skills * Knowledge of billing procedures and collection techniques * Familiarity with laws related to debt collection * Working knowledge of MS Office and databases * Knowledge of IFS preferable PHYSICAL REQUIREMENTS: Manual dexterity and ability to work on a computer for extended periods of time. Working Conditions Office environment and occasional exposure to manufacturing plant environment, with some abnormal variations in temperature, unavoidable fumes, noise, dust and atmospheric conditions Pay Range: $28.00 - $30.00 per hour. The pay range reflects the minimum and maximum target for the position at the time of posting. Within the range, the compensation will be determined based on education/training, skill set, experience, and other organizational needs. For information regarding our benefit offerings, please visit our company website at Young Innovations, Inc. is an Equal Opportunity Employer and E-Verify participating employer.

Created: 2025-09-23