Parts and Service Technician - Long Beach, CA

About Us Hydrafacial is a global category-creating company focused on bringing innovative products to market and delivering beauty health experiences by reinventing our consumer's relationship with their skin, their bodies and their self-confidence. Every person here is a key player in our success. We are firm believers in making the little things count each day so the big things will follow. If this sounds like you, come check us out! This is the perfect opportunity to work with some of the best leaders in the industry while you gain the global and strategic experience to add to your professional toolbox. Job Description: We are seeking a detail-oriented Parts and Service Technician to support our service operations and inventory control. This hybrid role combines hands-on diagnostics and repair of medical devices with inventory management responsibilities to ensure service efficiency and inventory compliance. This is a full-time, in-office position based in Long Beach, CA and requires on-site presence five days a week. Schedule: Monday - Friday, 6:30 AM to 3:00 PM Key Responsibilities: * Analyze RMA logs in NetSuite to determine device issues and status. * Troubleshoot, test, and replicate device-related concerns. * Perform refurbishment, assembly, testing, and packaging of devices. * Request and verify parts for accuracy, damage, and quantity. * Receive part request forms, pick listed parts, and issue them to technicians while maintaining inventory accuracy. * Coordinate with warehouse and production control teams to reconcile parts inventory and support timely work order closure. * Conduct weekly cycle counts for high-use parts and monthly counts for lower-use items. * Store parts and materials in designated bins, drawers, and racks with proper labeling. * Maintain accurate records of part usage and inventory transactions. * Perform other duties as assigned. Qualifications: Required: * Associate degree or 2 years of directly related repair experience. * Strong computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook). * Ability to read and interpret technical drawings and procedures. * Strong mechanical aptitude and manual dexterity. * Effective verbal and written communication skills Preferred: * Experience with ERP systems such as NetSuite or Oracle. We mean it when we say you'll LOVE this role. Hourly Pay Rage: $22.00 - $26.00/ hourly + bonus An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Hydrafacial's total rewards package for our employees. Other rewards may include annual bonuses, long-term incentives based on level, paid time off, and region-specific benefits. Come grow and GLOW with us! What else can you expect with Hydrafacial? PERKS! Benefits include: Medical insurance, dental insurance, vision insurance, FSAs, HSAs, accident insurance, pet insurance, company-paid life and AD&D insurance, company-paid long-term and short-term disability insurance, 401(k) with employer match, paid time off (PTO), and paid holidays. #LI-Onsite Hydrafacial is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, sex, religion, sexual orientation, national origin, gender identity, gender expression, age, disability, genetic information, pregnancy or any other protected characteristic as outlined by color, federal, state or local laws. We are committed to working with and providing accommodation to applicants with physical and mental disabilities. Hydrafacial does not accept unsolicited assistance or resumes/CVs from third party search firms. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral or CV/resume submitted by a search firm to any employee at our company without a valid written search agreement. If we need additional support, we will be sure to reach out directly to one of our preferred providers. Please no phone calls or emails.

Created: 2025-09-23