Front Server

Front Waiter Primary Duties: Overseeing all aspects of table maintenance and guest experience. Overview As a Front Waiter at MUSE, you are responsible for creating transporting and memorable dining experiences for every guest that you serve. You will be expected to come to work with a positive attitude, excited to work as a team to reach one common goal; make every guest happy.  Responsibilities Each Front Waiter is responsible for cleaning, maintaining and polishing their section for service and ensuring that it stays that way throughout the evening. Maintaining a superior level of hospitality and guest service at all times. Ensure that the sequence of service is followed. Being able to describe the menu, wines by the glass, wine bottles and cocktail recipes. Ensuring that each guest understands the menu. Making sure the kitchen understands any special needs that a guest may have. Taking all orders from guests within 15-20 min and entering all such orders accurately into the POS system Making sure that the guest enjoyed the food they ordered. If they did not, they must relay this information to management so the situation can be corrected. Presenting accurate and legible paperwork to management at the end of each shift Responsible for completing all of their opening and closing duties on time. Must work together with the back-waiter to clear, crumb and mark tables. Must make sure that tables are reset in a timely fashion. Serving all wines and beverages at the appropriate time and in the proper stemware. Handle cash and process payments. Provide hosts with guest preferences for their reservation profiles Serve alcohol in accordance with California Law. Follow Health and Safety Standards when handling food and beverage. Partake in regular testing to ensure product knowledge is to standard. Attend regularly scheduled training meetings to develop knowledge and skill. Menu and wine knowledge (Advanced). Responsible Beverage Service Training Certificate. Food Handler Certificate.  

Created: 2025-09-06