Restaurant Manager
Virtue Restaurant - Chicago, IL
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Restaurant Manager Location: Virtue Restaurant, Chicago Reports To: General Manager and the Director of operations Virtue Restaurant, located in the heart of Chicago, is dedicated to providing guests with exceptional Southern-inspired cuisine and warm hospitality. We take pride in fostering a culture of inclusivity, respect, and personal growth for our team. As we continue to grow, we are seeking a dynamic Restaurant Manager to help lead our team, shape our culture, and ensure operational excellence. Position Summary The Restaurant Manager is responsible for the overall operation of Virtue Restaurant, with a focus on leadership, staff development, customer satisfaction, and financial performance. This role requires strong team management, operational oversight, and a commitment to delivering exceptional guest experiences. Success in this position requires a deep sense of personal integrity, accountability, and trustworthiness, along with a passion for hospitality and community. Key Responsibilities Leadership and Team Development • Hire, train, and retain a high-performing team of managers and hourly staff. • Provide continuous coaching and feedback to develop staff in line with Virtue’s culture and standards. • Conduct regular employee performance reviews with honesty, trust, and transparency. • Foster a collaborative, respectful, and positive work environment based on mutual trust and accountability. • Identify and mentor employees for growth and advancement opportunities. • Lead regular management meetings and ensure clear, consistent communication throughout the team Operational Excellence •Oversee daily restaurant operations to ensure smooth service and exceptional guest experiences. • Monitor and maintain restaurant atmosphere, including lighting, music, cleanliness, and overall ambiance. • Conduct pre-shift walk-throughs and line checks to assess readiness. • Manage inventory, ordering, and equipment maintenance in collaboration with kitchen and bar teams. • Ensure adherence to health, safety, and sanitation standards as required by law and company policy. • Maintain proficiency in all front-of-house (FOH) and back-of-house (BOH) positions to support service as needed. Financial Responsibility (Limited) • Oversee limited financial aspects of the restaurant, including labor and cost control, inventory, and limited cash handling responsibilities. • Authorize comps and voids, track high-cost items, and assist with maintaining balanced cash banks as needed. • Collaborate on annual marketing plans and promotions to drive sales and business growth. • Partner with catering and special events teams to support revenue opportunities in alignment with overall business goals. • Demonstrate responsibility and integrity in all limited cash management duties. Guest Experience • Lead by example in delivering warm, gracious, and attentive hospitality. • Address guest concerns promptly, courteously, and professionally. • Build relationships with regular guests and foster a welcoming, community-oriented environment. • Model personal accountability and care in all guest interactions. Beverage Knowledge • Possess working knowledge of cocktails, beer, and wine to assist bar operations when necessary. • Support bar staff in maintaining beverage standards and ensuring accurate, high-quality service. Personal Values and Attributes • Demonstrated integrity, reliability, and accountability in leadership roles. • Commitment to trust, fairness, and fostering an inclusive environment. • Natural collaborator who uplifts the team, leads with humility, and prioritizes excellence in service. • Passion for hospitality, food, and creating meaningful experiences for both guests and team members. Qualifications • 2–3 years of restaurant management or supervisory experience. • Proficiency in front-of-house roles (serving, hosting, bussing, food running, basic bartending). • Strong leadership, mentorship, and team development skills. •Excellent communication, organization, and problem-solving abilities. • Ability to remain composed in high-pressure, fast-paced environments. •Flexibility to work evenings, weekends, and holidays. • Commitment to personal growth, professional development, and community connection. What We Offer • Competitive salary and performance-based incentives. • Opportunities for professional growth and advancement. • Supportive, inclusive work environment. • Employee discounts and additional benefits. Interested in joining the team? Apply today to become part of Virtue Restaurant and help them continue creating memorable dining experiences in Chicago.
Created: 2025-09-06