Yardi Support Specialist

Why Highmark Residential?Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace! Purpose: Responsible for the support and training of all Yardi property functions and other technical programs that interface with Yardi such as screening, utility billing, resident portal, and revenue management. Reviews rent roll data for accuracy and interact with the accounting department on financial issues. Performs audit functions on rent roll and site-related issues. Highmark can supply the following to meet your needs:Help you achieve your goals by continuous professional development and regular career progression sessionsCompetitive pay for the marketMonthly bonus opportunities for all site associates30% associate rent discountMedical, Dental & Vision benefits the 1st of the month following 30 days of full-time employmentCompany-provided life insurance, short term and long term disability coverageFlexible Spending accounts401(k) eligibility after 90 days, with 4% Highmark matchProfessional Certification & Tuition reimbursementVacation, Sick and Personal Time off available to use after 90 days10 paid holidaysPaid parental leaveWhat your day may entail, this is not inclusive:Provide daily phone and e-mail support for properties regarding Yardi and other technical programsCoordinate timely weekly and month-end closings and perform reviews of data submittedPerform reconciliation, research, and troubleshoot discrepancies as related to the rent roll and accounts receivableReview pre-close reports, distribute correction notices and ensure completion of corrections by a month-end close deadlineWork with accounting personnel to resolve on-site accounting discrepanciesMaintain training calendar working with other departments with training needsSchedule, prepare classroom facilities, and conduct training of all technical classesCreate or modify training materials for web-based and live training classesCoordinate the implementation and update of Yardi policies and procedures as revised with the communitiesLead lease file audits during due diligence; perform rent roll set up and assist in acquisition setups and dispositionsPerform property file audits and re-audits as neededWe're looking for you if you have the following qualifications: On-site experience and previous bookkeeping requiredExtensive experience with Yardi, on-site accounting processes and controlsMicrosoft Office skills – Word, Excel, and PowerPointPossess excellent writing and communications skills, including proper grammar and email etiquetteAbility to speak in front of groups of peoplea Basic understanding of accounting functionsAble to travel overnight as required, approximately 30%Ability to coordinate activities and meet deadlinesAbility to collaborate with peers on training and support objectives#CORPReq. ID: 2025-8233

Created: 2025-09-06