Prepared Food Department Manager (up to $27/h)
Citarella - West Village - New York City, NY
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As the Prepared Foods/Deli Department Manager you are a key player in overseeing and managing all aspects of the in-store prepared foods /deli counter s including but not limited to: department profitability , displays , oversee inventory control and leading the team to successfully drive business/sales. Our guest is the heart of our business . A s the Prepared Foods Department Manager , you will be responsible for providing every guest with an exceptional shopping experience ; listening and responding to their needs and being the subject matter expert of your department . All Prepared Foods Department Managers must have product knowledge, hospitality skills, pos itive energy, be dependab le , possess basic math skills and excellent communication skills . Responsibilities and Duties: Provide exceptional guest service by immediately greeting every guest that enters the department. Oversee multiple-shift operations for both prepared foods and deli departments . Prepare a variety of food product s ( i.e. rotisserie chicken, turkey thighs and ribs ) . Operate oven and deli slicer with safety and sanitation standards always in mind . Manage department profitability, merchandising, guest service, appearance, and team member supervision . Write department schedules, approve team members PTO time , maintain timecard s and manage labor . Model and deliver outstanding guest service to ensure guest needs are met in a timely fashion . Supervise team members ensuring service standards are always being met . Process and submit orders ; keeping track of department inventory . Monitor qualit y, freshness and safeguard proper product rotation . Adhere to all D OH , D O A and OSHA standards . Ensure department is cleaned and maintained throughout all shifts. Maintain accurate department signage and pricing . Keep records of temperature s , production, spoilage, and department transfer s by way of department log . Direct and support team members on department opening and closing procedures . Assist store leadership, as required, to select, train, develop, and mentor team members . Cultivate, develop and retain team members by way of motivation, and providing feedback. Adhere to all assigned duties by management team. Minimum Requirements: Minimum of 3 years’ experience managing a prepared foods department in a grocer y store environment . Flexibility schedule including nights, weekends and holidays. Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting , push and pull items of usually 5 0 -60 pounds. Food safety and sanitation knowledge . Ability to show initiative , work with limited supervision , and are self-motivated . Ability to hire, train , inspire and develop a team. Team builder and brand ambassador. Excellent interpersonal communication and organizational skills . Analytical thinking and proficiency in math needed to perform job responsibilities . Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel IN RETURN, WE OFFER! Competitive Wages, Medical/Dental/Vision / Company sponsored life insurance benefits, Flexible Spending Accounts, Employee Discounts, Paid Time Off, 401k Retirement Savings Plan with Company Match! Citarella is an Equal Opportunity Employer (EOE)
Created: 2025-09-06