Retail Associate / Cashier

Famous 4th St Cookies in East Falls is hiring a customer service person/cookie decorator. This position is two days per week plus Saturday Customer Service : Greet customers warmly and in a friendly manner, answer their questions about the menu, and provide recommendations. Handle special requests and address any concerns or complaints. Order Taking and Processing : Accurately take and process customer orders, both in person and over the phone. Ensure that orders are correctly prepared and packaged. Cash Handling : Operate the cash register, handle cash and credit card transactions, give change, and maintain accurate records of sales. Inventory Management : Monitor stock levels of cookies and other products. Inform the manager when supplies are low and help with restocking as needed. Cleaning and Maintenance : Keep the counter area clean and organized. This includes wiping down surfaces, cleaning spills, and maintaining a tidy workspace. Product Display : Ensure that cookies and other items are attractively displayed. Refill displays and arrange products to appeal to customers. Adherence to Health and Safety Standards : Follow health and safety guidelines to ensure that food is prepared and handled properly. Maintain personal hygiene and adhere to cleanliness standards. Assist Cookie Preparation : Ice baked cookies, Ice cookie cakes, etc. Promotions and Marketing : Inform customers about special offers, promotions, and new products. Help with in-store marketing efforts, such as setting up displays or sampling. Communication with Team : Work effectively with other staff members, including communicating any issues or needs to the manager.   Requirements Upbeat attitude Retail experience preferred Can lift up to 30 Lbs Ability to multitask and produce in a fast-paced environment. Must be team oriented. Prior knowledge of FIFO product rotation systems strongly preferred. Strong attention to detail required.   Company Information: Competitive wages (hourly based on experience) plus tips Family atmosphere with friendly and dedicated co-workers Advancement opportunities and growth potential Certifications and Trainings paid Commuter Benefits Dining Discounts Free Cookies

Created: 2025-09-10