Facility Enhancement Technician

Campus Enterprises is NC State University's division of retail and hospitality organizations - NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success. The NC State Student Centers provide a clean, safe, and welcoming environment for the NC State Community. In support of the university's education mission, the Student Centers provide support to events and activities that will enrich the student experience. Through formal and informal experience, the NC State Student Centers serve as a cornerstone for student growth, learning, and involvement. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Medical, Dental, and Vision * Flexible Spending Account * Retirement Programs * Disability Plans * Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year * Tuition and Academic Assistance * And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties The primary purpose of this position is to clean and perform routine housekeeping duties in the NC State Student Centers. This position requires a high degree of flexibility to respond to and coordinate with the needs of clients, occupants, and requests. Communication with the team, others and supervisor is critical for success. Duties and responsibilities include, but are not limited to: * Use standard housekeeping equipment, tools and supplies to accomplish basic cleaning tasks such as vacuuming, mopping, scrubbing, dusting, disinfecting, and replenishing to complete assigned responsibilities and job tasks. * Responsible for reporting discrepancies found within the building in addition to responding to emergencies and inclement weather. * Complete assigned projects * Inventory of assigned area * Move and reset furniture * Perform proper routine maintenance on all equipment. * Mandatory status during adverse weather (and other emergency) conditions to participate in snow/ice removal under the direction of a supervisor. * Other duties as assigned to ensure NC State Student Centers business needs are met. Hiring for 2 positions for the following hours: Friday - Tuesday; 8:30 am-5:00 pm. (7 am-3:30 pm on weekends) and Wednesday - Sunday; 3:30 pm - 12 am. Ability to adjust schedule if needed to meet the business needs of the department. Work schedule may include nights, weekends and holidays. May be required to work some overtime. Other Responsibilities * Model the Division's mission and values and foster a positive, cohesive workplace and congeniality among co-workers. * Understand the goals and culture of the organization, and understand how employees' work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture. * Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols. * Perform other duties as assigned based on needs of the business. Qualifications Minimum Experience/Education Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions. Other Required Qualifications * Knowledge of cleaning procedures and best business practices in housekeeping industry. * Ability to report discrepancies found within the assigned building in addition to responding to emergencies and inclement weather. * Must be able to use standard housekeeping equipment such as vacuums, to accomplish assigned tasks. * Ability to work in a fast-paced environment * Ability to communicate effectively with customers, general public, supervisors, and peers. * Ability to communicate effectively using university e-mail. * Ability to follow written and/or verbal instructions. * Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations. * Excellence in completing all tasks. * Ability to work well as part of a team. * This position requires standing for long periods of time, walking, bending, twisting, pulling and pushing. * Must be able to lift a minimum of 60 lbs frequently and 90 lbs occasionally, with or without reasonable accommodations. Preferred Qualifications * Experience performing housekeeping duties in a university or commercial environment. Required License or Certification N/A Valid NC Driver's License required No Commercial Driver's License Required? No

Created: 2025-09-14