Server

Ama Server Role At Ama, the Server role is the heart of our dining room. This position requires the grace, warmth, and technical skill of a seasoned server, paired with the curiosity to continually deepen your craft. As a Server at Ama, you will guide guests through an intentional dining journey that celebrates northern Italian food, wine, and hospitality. While your core focus is evening service, this role also provides the opportunity to learn a breadth of skills across barista, cocktail, and wine service — working with authentic Italian coffees, expertly crafted cocktails, and some of the finest northern Italian wines available outside of Italy. Key ResponsibilitiesGuest Engagement and Storytelling Greet and guide guests with warmth, setting the tone for a memorable dining experience. Share the sourcing, craftsmanship, and sustainability stories behind Ama’s menu. Execute polished steps of service, tailoring recommendations to enhance guest satisfaction and increase check averages. Build lasting guest relationships through storytelling, product knowledge, and confident salesmanship. Sales and Beverage Knowledge Maintain expert knowledge of Ama’s food and beverage program, with emphasis on northern Italian wine and cocktails. Anticipate guest preferences and provide thoughtful pairings that elevate the dining experience. Apply upselling techniques across food, beverage, and retail offerings to drive nightly sales. Support beverage service by learning barista techniques and cocktail preparation to Ama standards. Service Precision and Efficiency Deliver all steps of service with consistency, accuracy, and attention to pacing. Balance multiple tables and high-volume floor flow with grace under pressure. Anticipate guest and table needs before they arise. Collaborate with the bar and kitchen to ensure seamless coordination and speed. Operational and Team Excellence Arrive prepared with mise en place complete and service areas set for success. Communicate effectively across FOH and BOH teams to ensure accuracy and efficiency. Support private dining, tastings, and special service experiences that showcase Ama’s brand. Model professionalism, mentorship, and a spirit of hospitality for the entire team. Qualifications and Experience Experience: Minimum 2+ years as a server in a casual or casual fine-dining environment. Skills: Salesmanship, storytelling, guest connection, multitasking, and polished steps of service. Values: Passion for intentional nourishment, sustainability, and holistic well-being. Mindset: Financially aware, proactive problem-solver, adaptable and collaborative teammate. Why This Role Matters Servers at Ama are more than order-takers — they are ambassadors of our mission. Every recommendation, every pairing, every story told deepens guest loyalty and drives our financial success. This role shapes how Ama is experienced in the evenings, anchoring our cultural tone and elevating every guest’s connection to intentional nourishment and regenerative hospitality. What We Offer Competitive salary + bonus structure (based on role and experience) Health benefits, paid time off, and family meal A nurturing work environment rooted in mission, love, and belonging Ongoing mentorship and learning opportunities

Created: 2025-09-15