Client Service Specialist (ITAD) (Atlanta)
RL People - Atlanta, GA
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Client Services Coordinator IT Asset Disposition (ITAD) Full-time, In-office Our client, a global leader in IT lifecycle management and value optimization, is seeking a Client Services Coordinator to join their IT Asset Disposition team. This role is essential in ensuring smooth customer interactions throughout the IT asset lifecycle, acting as a bridge between clients and internal teams while maintaining the highest standards of data security and compliance. Key Responsibilities: Serve as the primary point of contact for clients, managing inquiries, orders, and requests across multiple channels. Oversee asset disposition orders, including initiation, updates, and accuracy checks. Resolve issues relating to scheduling, logistics, compliance, or data security. Provide compliance documentation such as certificates of erasure, recycling, and disposal. Educate clients on best practices for IT asset preparation and ensure seamless project execution. Collaborate with sales, logistics, and operations teams to deliver an outstanding client experience. Candidate Profile: Bachelors degree and 23 years of experience in a client services or project coordination role. Highly organized, with excellent communication and problem-solving skills. Proactive, independent, and reliable, with strong follow-up and attention to detail. Comfortable managing multiple priorities and deadlines while maintaining a client-first approach. Experience in logistics coordination or IT services (ITAD experience a plus). Familiarity with CRM platforms such as Salesforce, Microsoft Dynamics, or Smartsheet preferred. Why Apply? This is an excellent opportunity to join a dynamic, forward-thinking organization offering competitive salaries, comprehensive benefits, and clear opportunities for career growth. Interested? Apply today to take the next step in your career journey.
Created: 2025-09-15