Front of House Manager

About Us: LE FRENCH Denver 9 and CO is an authentic French brasserie bringing a taste of France to the heart of Denver. We pride ourselves on offering an exceptional dining experience through classic French cuisine, a sophisticated yet welcoming ambiance, and impeccable service. Our team is passionate about hospitality and dedicated to creating memorable moments for our guests. Position Summary: We are seeking a dynamic, experienced, and highly motivated Front of the House (FOH) Manager to lead our service team at LE FRENCH Denver 9 and CO. The FOH Manager will be responsible for overseeing all aspects of the daily restaurant operations, ensuring the highest standards of guest satisfaction, staff performance, and operational efficiency. This role requires a true leader with a passion for hospitality, a keen eye for detail, and a deep understanding of French culinary culture and service standards. Key Responsibilities: Guest Experience: Ensure all guests receive outstanding service and have an unforgettable dining experience. Handle guest inquiries, feedback, and complaints professionally and promptly. Team Leadership and Development: Recruit, train, mentor, and supervise FOH staff (servers, hosts, bartenders, bussers). Foster a positive, collaborative, and high-performance work environment. Conduct regular performance reviews and provide ongoing coaching. Operational Management: Oversee daily FOH operations, including opening and closing procedures, seating management, reservations, and service flow. Maintain a clean, organized, and aesthetically pleasing dining area. Financial Performance: Manage labor costs, control inventory for FOH supplies, and contribute to achieving sales and profitability targets. Service Standards: Uphold and enforce LE FRENCH's high standards for service, presentation, and hygiene. Develop and implement standard operating procedures (SOPs) for FOH activities. Beverage Program: Work closely with the culinary team and ownership on wine list management, cocktail development, and beverage inventory control. Compliance: Ensure compliance with all health, safety, and liquor licensing regulations. Collaboration: Work effectively with the Back of the House (BOH) management team to ensure seamless communication and operations. Marketing and Promotions: Assist with in-house promotions, special events, and guest engagement initiatives. Qualifications: Minimum of 3-5 years of FOH management experience in a high-volume, upscale casual or fine dining restaurant, preferably with French cuisine experience. Strong leadership, interpersonal, and communication skills. Excellent problem-solving and decision-making abilities. A passion for food, wine, and exceptional guest service. Ability to work a flexible schedule, including evenings, weekends, and holidays. Proficiency with POS systems (e.g., Toast, Aloha) and reservation platforms (e.g., OpenTable). Knowledge of health and safety regulations. Culinary or hospitality degree is a plus. Bilingual in French and English is highly desirable. What We Offer: Competitive salary based on experience. Comprehensive benefits package (health, dental, vision). Paid time off. Opportunity to work in a beautiful, authentic French environment. A collaborative and supportive team culture. Opportunities for professional growth and development. To Apply: If you are a dedicated hospitality professional looking to make a significant impact in a thriving French brasserie, we encourage you to apply! Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

Created: 2025-09-16