MEDICAL OFFICE CLERK

USGP has an opportunity for a MEDICAL APPOINTMENT CLERK to provide services to our military service members, their families, and veterans within NAVAL MEDICAL CENTER SAN DIEGO, CALIFORNIA and SURROUNDING CLINICS.Benefits:Competitive Pay – $17.75 + Health and Welfare StipendBenefits to include Medical, Dental, Vision, and Life Insurance and a 401KPaid Time Off and Sick Time availableQualifications:Degree/Education: High School Diploma or GED EquivalentCertifications in addition to Basic Life Support: Basic Life Support through the American Red Cross or American HeartExperience: 6 months of medical office experienceTyping Speed: 50 WPM or greater -typing test certificate requiredJob Duties:To include but not limited to:Greets patients/visitors at a front desk, information center or officeAnswers main office phone Directs telephone calls to appropriate section for assistance. Takes messages as required.Arranges and schedules medical appointments and determines patient eligibility for services.Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to otherObtains updates and files medical records asOrganizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within establishedEnsures arrival of medical records prior to appointment(s).Initiates and locates patient medical records as needed.Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).Performs other administrative and clerical duties in support of the medical care and operational support.Creates appointment schedules and templates in patient appointment computer system.Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.At USGP, we are invested in the growth and support of the veterans, and their families, that we serve. In order to provide our best to the community, we are committed to nurturing and evolving our ever-growing diverse network of dedicated professionals and ensuring that our employees are valued for their efforts and able to grow as an individual and achieve their career goals. This is a great opportunity for a team player who is passionate about service and wants to grow their career through the unique knowledge gained by working at a federal facility.USGP is an Equal Employment Opportunity/M/F/disability/protected veteran statusWe look forward to receiving your resume!

Created: 2025-09-16