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Advanced Office Clerk | Langley AFB, VA

USGP - Hampton, VA

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Job Description

Join Our Team as an Advanced Office Clerk – Emergency Department Location: Joint Base Langley, VAOrganization: U.S. Got People (USGP)U.S. Got People (USGP) is excited to offer an opportunity for an Advanced Office Clerk to provide vital administrative support in the Emergency Department at Joint Base Langley, VA. This role supports our nation’s military service members, veterans, and their families in a fast-paced and meaningful healthcare environment.Position BenefitsCompetitive Pay: $18.25/hour + Health & Welfare stipendComprehensive Benefits: Medical, Dental, Vision, Life Insurance, and 401(k)Paid Time Off & Sick LeaveWork Schedule:Shifts available: 7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, 11:00 PM – 7:00 AMNo holiday shifts requiredQualificationsEducation: High School Diploma or GED requiredTyping: Must type a minimum of 50 words per minuteExperience:At least 1 year of experience in a medical office setting, preferably with schedulingFamiliarity with office systems and workflowsMedical Terminology: Basic knowledge requiredCertifications: Basic Life Support (BLS) certification preferredImmunization Requirements (Current or able to obtain prior to start)Hepatitis B (series and titer)Tdap (Tetanus, Diphtheria, Pertussis)MMR (Measles, Mumps, Rubella)Varicella (Chickenpox)TB TestSeasonal Influenza VaccineCOVID-19 Vaccine (if applicable)Primary ResponsibilitiesDuties include but are not limited to:Answering and directing calls, taking messages as neededScheduling and managing medical appointments, verifying eligibilitySupporting Primary Care Manager (PCM) team with appointment processingMaintaining and updating appointment schedules using government systemsUpdating patient demographics in CHCS and verifying informationCoordinating appointment changes and cancellationsContacting patients for appointment scheduling or updatesAssisting with referrals and specialty care coordinationManaging and filing patient medical recordsRetrieving and organizing patient charts for upcoming appointmentsParticipating in recordkeeping quality assurance and reportingArchiving/retiring records per regulatory guidelines Why Work with USGP?At USGP, we are deeply committed to supporting those who serve. Our mission is to provide exceptional service to military members, veterans, and their families while fostering a workplace where our employees feel valued, supported, and empowered to grow their careers. This role offers unique exposure to federal healthcare systems and the opportunity to make a meaningful impact every day.Ready to make a difference?We welcome your application and look forward to learning more about you!U.S. Got People is an Equal Opportunity EmployerWe proudly support diversity and inclusion in the workplace. All qualified applicants will receive consideration without regard to race, gender, disability, or veteran status.

Created: 2025-09-16

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