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Area Manager

La Cabra New York - New York City, NY

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Job Description

We’re looking for a dynamic and experienced Area Manager to join our team and take charge of multiple cafés and bakery locations. If you thrive in a fast-paced environment and take pride in delivering genuine hospitality, we’d love to hear from you. This is a hands-on leadership role where you’ll inspire store teams, drive operational excellence, and ensure every location reflects the quality and spirit of La Cabra. If you thrive in a fast-paced hospitality environment and have a genuine love for coffee culture, this is the perfect opportunity to grow your career with us. Key Responsibilities Sales, Financial and Reporting • Support store managers in optimizing workflows, inventory management, and supplier relationships to improve efficiency and reduce costs. • Review sales and financial reports to identify trends, risks, and opportunities, collaborating with store managers on corrective actions and growth strategies. • Assist in preparing and monitoring store budgets to ensure alignment with performance targets. • Partner with store teams to implement upselling strategies, promotions, and training to increase revenue per transaction. • Drive bakery sales initiatives through product visibility, merchandising, and strategic placement in all stores. Leadership and Team Development • Act as a liaison between senior leadership and store managers, ensuring alignment with company goals. • Conduct regular check-ins and meetings with store managers to review performance, promotions, and operational needs. • Foster a positive and motivated culture by mentoring managers and empowering them to lead effectively. • Support career development by identifying high-potential team members, providing coaching, and facilitating progression plans.Quality, Safety and Store Standards • Ensure consistent professionalism in attendance, punctuality, customer service, and team conduct across all locations. • Oversee collaboration between front-of-house and back-of-house staff to maintain product quality, labeling, and stocking standards. • Provide input on seasonal food and beverage offerings to enhance product variety and customer appeal. • Monitor compliance with company policies, health and safety guidelines, and operational standards. • Ensure equipment is well-maintained, troubleshooting or escalating issues as needed. • Conduct store visits, gather customer feedback, and lead service audits to identify opportunities for improvement. Requirements • Flexible schedule to accommodate leadership needs, including stepping in for store managers when necessary. • Food handlers License • Ability to lift up to 50 lbs. • Comfortable standing and being mobile for at least 8 hours per day. • Strong knowledge of all current La Cabra products, with the ability to communicate this knowledge clearly. • Genuine passion for coffee and a deep commitment to the La Cabra brand. What We Offer • Competitive salary and performance-based incentives. • Opportunity to shape and influence multiple café operations. • Professional development and career growth within an international coffee brand. • Employee discounts on our specialty coffee and bakery products. • A collaborative, supportive, and inspiring team culture. • The chance to be part of a growing global brand that values craftsmanship, hospitality, and authenticity.

Created: 2025-09-16

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