Ramp Agent - Downtown Skyport (Manhattan)

About the Role Downtown Skyport is seeking a motivated and safety-conscious Ramp Agent to join our team in Manhattan. This role is critical to ensuring the safe, efficient, and customer-focused operation of our heliport. Ramp Agents support daily flight operations by assisting passengers, handling baggage and cargo, fueling aircraft, and maintaining a secure, well-organized facility. Key Responsibilities * Ramp Safety: Escort passengers to and from aircraft, ensuring compliance with safety protocols in all weather conditions. * Aircraft Fueling & Support: Fuel aircraft accurately, maintain detailed fuel records, and follow all operational procedures. * Baggage & Cargo Handling: Safely load, unload, and secure baggage and cargo between aircraft and passenger vehicles. * Customer Service: Provide professional, courteous service to flight departments, VIP clients, and helicopter tour passengers. * Equipment Operation: Operate ground support equipment, including baggage carts, fuel systems, and heliport lighting systems. * Facility Safety & Housekeeping: Perform routine safety inspections, maintain a clean and orderly environment, and ensure adherence to all safety standards. Qualifications & Requirements * Education: High school diploma or GED required. * Age: Must be at least 18 years old. * Driver's License: Valid state-issued driver's license required. * Physical Requirements: Ability to lift up to 50 lbs. and perform frequent walking, bending, stooping, and climbing in varied weather conditions. * Certifications: FDNY Certificates of Fitness (F03 & P15) required-training provided if not already held. * Professionalism: Strong interpersonal and customer service skills, with the ability to interact confidently with high-profile clients. Compensation & Benefits * Pay Rate: $18 - $22 per hour, based on experience. * Schedule: Full-time, minimum 40 hours per week. * Location: On-site at Downtown Skyport, 6 East River Piers, Manhattan, NY. Free parking available. Benefits: * 12 PTO days and 12 paid sick days annually * Health, dental, and vision insurance * Overtime pay eligibility

Created: 2025-09-16