Regional Partner Lead - APAC

Company Overview:u00A0 u00A0 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, thereu2019su00A0really onlyu00A0one: Zones u2013 First Choice for IT.TMu00A0u00A0 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Datau00A0Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. u00A0 Position Overview u00A0 The Regional Partner Lead (APAC) is a key member of the Global Partner Governance Team, responsible for driving execution and operational excellence of Zonesu2019 Global Partner Program across the APAC region, while also serving as a subject matter expert (SME) for the entire global program. This role ensures effective partner engagement and governance while maintaining alignment with Zones' global standards, frameworks, and strategic initiatives. u00A0 What youu2019ll do as theu00A0Regional Partner Lead (APAC): u00A0 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.u00A0 Acting as a cross-functional liaison, the Regional Partner Lead collaborates closely with Solution Architects, Pre-Sales, Delivery, Sales, and Executive stakeholders to ensure partner performance, enablement, and scalability. This role is responsible for aligning partner operations with the Zones Global Partner Program pillars and for contributing to the maturity and consistency of partner relationships worldwide u00A0 KEY RESPONSIBILITIES u00A0Serve as the primary operational and relationship lead for APAC partners while maintaining global SME-level knowledge of the full Global Partner ProgramSupport and help drive execution of all four pillars of the program:Partner Mapping & Network UnderstandingPartner Selection & RecruitmentRelationship Management & TrainingPerformance Management & ReportingPartner with Solution Architects, Pre-Sales, Delivery, and Sales teams to drive alignment and engagement in both tactical and strategic initiativesLead the coordination of Quarterly Business Reviews (QBRs) with executive stakeholders and partner leadership, ensuring alignment on KPIs, goals, and accountabilityEnsure accurate and up-to-date documentation of partner data, pricing,u00A0catalogs, and referral trackingMonitor partner health through performance analytics, invoicing follow-ups, and operational feedbacku00A0loops;u00A0drive issue resolution and continuous improvementRepresent APAC perspectives while contributing to global standards, tools, and workflows that support a consistent partner experience worldwideParticipate in strategic planning and feedback sessions with leadership to evolve the partner governance framework and program structureServe as a key point of continuity for internal teams and partners across time zonesu00A0Provide backup and strategic support to Global Partner Program Leads on key projects and governance initiativesu00A0 SUCCESS METRICS: u00A0Increased margins and revenues through global engagementMeasurable growth in Strategic Partner revenue and engagementTimely and effective client onboardingConsistent SLA adherenceStrong feedback from clients and internal teamsu00A0 What you will bring to the team:u00A0 u00A0 u00A0Fluent in both English and Mandarin, Cantonese or Japaneseu00A03+ years of international experience in the IT industry, with a preference for global partner or channel operationsKnowledge and experience with Digital workplace solutionsStrong project management and communication skills, with demonstrated success in a collaborative, cross-functional environmentSubject matter expertise in global programs and governance frameworksExcellent problem-solving, prioritization, and negotiation abilitiesProficiency in Excel, SharePoint, and OutlookAbility to manage partner and stakeholder expectations across departments and multiple time zonesExperience with executive-level reporting and engagement, such as QBRs or business planningDegree in Business, Operations, Technology, or related field preferred; equivalent experience will also be consideredu00A0 Qualified candidates can expect a salary range of $50,000 - $60,000 u00A0 u00A0 Zones offers a comprehensive Benefits packageWhile weu2019re committed to providing top-tier solutions, weu2019re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.At Zones, work is more than a job u2013with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If youu2019re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!u00A0 All qualified applicants will receive consideration for employment without regard to race,u00A0color, religion, sex, sexual orientation, gender identity, national origin, veteran status oru00A0on the basis ofu00A0disability.u00A0 u00A0 u00A0 u00A0 #J-18808-Ljbffr

Created: 2025-09-17