Senior Security Engineer, Detection & Response

Senior Security Engineer, Detection & ResponseJoin to apply for the Senior Security Engineer, Detection & Response role at DecagonSenior Security Engineer, Detection & Response2 days ago Be among the first 25 applicantsJoin to apply for the Senior Security Engineer, Detection & Response role at DecagonThis range is provided by Decagon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$200,000.00/yr - $350,000.00/yrAbout DecagonDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. Our AI agents provide intelligent, human-like responses across chat, email, and voice, resolving millions of customer inquiries across every language and at any time.Since coming out of stealth, Decagon has experienced rapid growth. We partner with industry leaders like Hertz, Eventbrite, Duolingo, Oura, Bilt, Curology, and Samsara to redefine customer experience at scale. We've raised over $200M from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels such as the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values—customers are everything, relentless momentum, winner’s mindset, and stronger together—shape how we work and grow as a team.About The TeamThe Platform Engineering team at Decagon designs the proprietary orchestration layer that powers the most advanced conversational AI agents for enterprise customers across voice, chat, email and SMS. Decagon’s leading customer support agents understand context, respond with genuine empathy, and solve complex problems with surgical precision.Our mission is to deliver magical support experiences — AI agents working alongside human agents to help users resolve their issues.About The RoleJoin Decagon's Security team to protect our AI-powered customer experience agents that handle millions of real customer interactions daily. You'll develop detection systems that identify threats without disrupting the natural conversation flow that makes our AI agents effective. This role focuses on data pipelines, LLM-powered detection query writing, and automated "Watchtower" components of our security stack. We work with some of the leading vendors in the security data space, and you’ll take ownership of the system to build an industry-leading DNR team. Decagon’s team is some of the best in the industry, so you’ll work alongside a skilled and enthusiastic this role, you willCollaborate with engineering to build low-latency systems that detect prompt injection, jailbreak attempts, and social engineering attacks against customer experience agents without introducing conversation delaysDevelop ML models that identify surprising or unexpected access patterns in the productCreate an incident response system that analyzes prior interactions: piece together what occurred, what data was accessed, and where that information may have goneBuild APIs and webhooks that allow enterprise customers to integrate our security insights into their existing SOC and incident response workflowsContinuously research and model new threat patterns specific to customer service AI, including account takeover attempts and information extraction attacksYour background looks something like this4+ years building production security or data pipeline systemsAdvanced proficiency in Python with experience in data pipelines, automation tooling, and code review for production web applicationsTrack record of building detection systems that balance security with user experienceExperience with real-time data processing using Kafka, Pulsar, or similar systems for analyzing data streamsPrior experience with tools such as Splunk, Panther, RunReveal, or othersExperience with anomaly detection, sequence modeling, and statistical analysis of user behavior patternsExperience with SOC 2, ISO 27001, GDPR, and other enterprise security requirementsEven betterProven experience leveraging LLMs or AI tooling for efficiency improvementsStrong understanding of customer service workflows and business impact of security measuresSkilled and motivated to take advantage of advanced reasoning and software development tools such as Cursor, Claude Code, and Gemini for personal productivity improvements and design leverageBenefitsMedical, dental, and vision benefitsTake what you need vacation policyDaily lunches, dinners and snacks in the office to keep you at your bestCompensation$200K – $300K + Offers EquitySeniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Decagon by 2xGet notified about new Senior Security Engineer jobs in San Francisco, CA.Senior Security Engineer, Corporate SecuritySan Francisco, CA $224,000.00-$336,000.00 2 weeks agoSr Staff, InfoSec Engineer - Security ArchitectureSan Francisco, CA $174,400.00-$231,200.00 1 month agoSenior Security Engineer, Hardware DetectionSan Francisco, CA $230,700.00-$384,100.00 2 weeks agoSan Francisco, CA $189,823.00-$227,787.00 1 month agoSenior Product Engineer - Security and ComplianceSolution Architect, Security Access Service Edge (West)San Francisco, CA $154,000.00-$200,000.00 2 weeks agoSr Staff, Infosec Engineer - Selling Channel SecuritySan Francisco, CA $174,400.00-$231,200.00 2 months agoSan Francisco, CA $162,000.00-$230,000.00 2 weeks agoSan Francisco, CA $187,000.00-$227,000.00 2 weeks agoSan Francisco, CA $150,000.00-$250,000.00 6 months agoSenior Physical Security Systems Engineer, InfrastructureRedwood City, CA $158,000.00-$237,000.00 2 weeks agoSan Francisco, CA $200,000.00-$340,000.00 2 weeks agoSan Francisco, CA $143,300.00-$247,600.00 2 weeks agoSan Francisco, CA $171,900.00-$249,100.00 2 weeks agoSan Francisco, CA $170,000.00-$225,000.00 4 days agoSenior Security Engineer, Detection & ResponseSenior Security Engineer, InfrastructureSan Francisco, CA $200,000.00-$350,000.00 2 days agoSan Francisco, CA $175,000.00-$250,000.00 1 month agoSecurity Engineer, Detection and ResponseSan Francisco, CA $255,000.00-$405,000.00 2 months agoRedwood City, CA $150,000.00-$180,000.00 1 week agoSan Mateo, CA $145,000.00-$150,000.00 3 weeks agoSan Francisco, CA $140,000.00-$182,000.00 3 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17