General Manager

4114 S Peoria StChicago, IL, 60609Tel: General Manager is accountable for leading the Chicago region of SupremeX’s envelope business providing regular reports on the region’s progress to the President of the Envelope division. The General Manager will guide the division’s performance, including financial health, operational efficiency, business development, and personnel leadership. With an understanding of P&L obligations, this individual will work with SupremeX the leadership teams to drive continuous improvement across manufacturing and sales functions to enhance productivity, profitability, and customer satisfaction.As the leader of the Chicago division, the General Manager will build a culture of performance, collaboration, and innovation by energizing employees, building morale and effective team-building to promote inclusion and forward-thinking activities. This role will ensure the division aligns with corporate priorities while maintaining local operational excellence, while encouraging and facilitating effective and cooperative interaction with other Regions/Branches. A strong focus will be placed on talent development, cost management, customer service, and business growth within the U.S. market.LocationThis position is based at the SupremeX Chicago, IL office, supporting two (2) locations and approximately $50,000,000 in revenue annually.Reporting StructureThis position reports to the President of the Envelope Division and will collaborate closely with other Directors and Managers within SupremeX Inc.Direct ReportsAccount ManagersProduction Planning-Production Supervisors (reports to Director, Operations US)Indirect or Dotted Line ReportsDivision Controller (reports to Director, Finance)HR Business Partner (reports to Director, Human Resources)Key ResponsibilitiesManage P&L for the Royal Envelope DivisionExecute strategic and operational plans aligned with corporate objectivesLead sales, customer service, production and support HR and finance to ensure a cohesive operational unitContribute to the division’s budgeting process and ensure financial targets are achievedFoster strong relationships with key clients, vendors, and industry partners to support business growthDrive process improvements to enhance quality, throughput, and cost efficiency to improve corporate performanceCoordinate and confer with staff to resolve operating problems and difficulties, and authorize department operational procedures within corporate frameworkIdentify and analyze information to give early warnings of potential problems and recommend corrective actionPromote a culture of accountability, safety, and continuous improvement throughout the divisionProvide leadership, mentoring, and professional development to direct and indirect reportsRepresent the division internally and externally as a brand ambassador for SupremeXEnsure compliance with regulatory, quality, and corporate standardsIdentify risks and opportunities for business optimization and growthDrive talent management strategies to support succession planning and leadership developmentSupport integration efforts related to acquisitions or system rollouts if applicableCollaborate across North American divisions and departments to ensure consistency and leverage synergiesPerform other related duties and participate in additional assignments as required by the needs of Region or Company, or as directed by the PresidentAuthorityDirect employees – assign work; correct and discipline; evaluate performance; answer grievances/settle conflicts; recommend new hires; recommend pay increases, promotions, and dischargesSet divisional performance objectives in line with strategic goalsApprove pricing, contracts, and customer quotations within defined thresholdsPropose and manage the annual budget and capital investment needsMake critical decisions regarding day-to-day operations and resource allocationImplement divisional policies consistent with SupremeX corporate directionProven leadership in a fast-paced manufacturing environment, ideally in printing, paper converting, or envelope manufacturingStrong business acumen and results-oriented mindsetHands-on operational approach with deep understanding of workflows and efficienciesSuperior communication and negotiation skills across organizational levelsComfortable in both shop floor and executive-level environmentsHighly organized with solid analytical, planning, and prioritization skillsConfident decision-maker with a calm demeanor under pressureStrong focus on safety, people development, and customer satisfactionAbility to lead by example and build a high-performance cultureRequirements10+ years of senior management experience in manufacturing; envelope, print, or paper industry preferred5+ years of direct work experience in a sales management capacity, preferably in the envelope OR a related industryBachelor’s degree required; MBA or similar degree an assetHigh proficiency in Microsoft Office, especially Excel and PowerPointExperience with ERP and Business Intelligence Software, Dynamics AX knowledge an assetStrong financial literacy and demonstrated ability to develop, read and interpret financial documents, KPIs, budgets, forecasts, etc.Demonstrated success in growing revenue and improving profitabilityExperience in continuous improvement initiativesExceptional leadership, interpersonal, and project management skillsBased in or willing to relocate to Chicago, IL; occasional travel within North America may be requiredWhy you will love SupremeX (Benefits)Medical, high quality and cost-effective benefit coverage through a variety of plan options.Dental, Basic and Enhanced level of coverage.Vision Insurance is availableLife Insurance & Short-Term DisabilityVoluntary Life and Long-Term Disability BenefitsFlexible Spending Accounts (FSA) – Health Care and Dependent CarePaid Time Off401k Safe Harbor PlanPaid HolidaysNOTE: This job description does not state or imply that these are the only responsibilities of this position. The employee will be required to accept additional responsibilities as deemed appropriate by the Manager.SupremeX is committed to employment equity in compliance with the Employment Equity Act and other applicable legislation. We welcome and encourage applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. #J-18808-Ljbffr

Created: 2025-09-17